913270 - Bango credit card screen gets stuck during the day on 2G

Status: RESOLVED INCOMPLETE

(Marketplace Graveyard :: Payments/Refunds, defect, P2)

Description

[vinicius.varjao]

Attachment: 2G_In_app_not_launch_during_day

Steps to Reproduce:

1- Log in to In-App;

2- Change the pricetier and press "Pay";

3- Enter an already set-up PIN and continue

4- Chose the credit card payment method by pressing on its link

5- Fill the credit card info fields with valid data and continue


Expected Behavior:

In-App Payment Tester app is opened without any error

Defect Behavior:

Inn app stuck when loading "In-a Payment Tester" during  almost all day for 2G, the tests can only be performed during night

Comment 1

[Kumar McMillan [:kumar]]

This is getting stuck on a Bango screen that processes the credit card. Can you attach a screenshot of where it gets stuck? Be careful not to include cc numbers. Can you capture HTTP logs too? `ezboot http` will get them. https://github.com/kumar303/ezboot#http

Comment 2

[vinicius.varjao]

Attachment: log_payment_stuck_1344

It is a litle slow but works

Comment 3

[vinicius.varjao]

Attachment: 2013-09-06-12-53-39.png

This is the screen when the problem occurred

Comment 4

[Tom]

what country is this?

Comment 5

[Andy McKay]

Looking at the attached logs, its movistar in venezuela.

Comment 6

[Andy McKay]

Does this even hit Bango? I don't think it gets there. I'm wondering if this is a network, device issue.

Comment 7

[Kumar McMillan [:kumar]]

Vinicius, almost there. Thanks for the help. In the logcat you attached, it shows the file path: /home/test/.ezboot/ezboot-http.log Please attach that log file so we can see the HTTP requests/responses.

Comment 8

[vinicius.varjao]

Attachment: log file

log attached

Comment 9

[krupa raj[:krupa]]

The info in the bug is inconclusive. If you hit this issue again, please reopen with logs/screenshots etc.