Closed Bug 914918 Opened 11 years ago Closed 11 years ago

mozilla.pe domain not working

Categories

(Infrastructure & Operations Graveyard :: WebOps: Other, task)

task
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: bugzilla, Assigned: cturra)

References

()

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:24.0) Gecko/20100101 Firefox/24.0 (Beta/Release) Build ID: 20130905180733 Steps to reproduce: Visit mozilla.pe Actual results: Get this error: Not Found The requested URL / was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache Server at mozilla.pe Port 80 Expected results: mozilla.pe contents displayed
Contents are hosted at mozillalinks.org where they have always been with no change in recent days. Seems like it is not redirecting properly. Thanks.
Percy - it looks like hosting for www resolves to 208.109.138.56. when i curl that server directly with a host header of mozilla.pe, it returns a 404. who is the owner of 208.109.138.56? $ dig +short www.mozilla.pe mozilla.pe. 208.109.138.56 $ curl -I 208.109.138.56 -H "Host: www.mozilla.pe" HTTP/1.1 404 Not Found Date: Wed, 11 Sep 2013 03:16:09 GMT Server: Apache Content-Type: text/html; charset=iso-8859-1
Flags: needinfo?(bugzilla)
Hi Chris. No idea who is the owner of that IP. There has been no change on the hosting side. Is all configured the same there?
Flags: needinfo?(bugzilla)
Percy - i don't see any changes to the DNS records for this domain recently. can you copy the hosting provider on this bug? to me, this looks to be on their side.
Flags: needinfo?(bugzilla)
Here's the reply from GoDaddy: in summary, we need to update the IP address in the DNS. Dear Percy, Thank you for contacting Professional Hosting Support. In regards to your hosting account for mozillalinks.org: I have reviewed the site for mozilla.pe and it is resolving a 404 'page not found' error. I confirmed you had content in the /mozillape directory however, the domain name is not pointing to this hosting account properly. Currently the site resolves to a third party IP address (208.109.138.56) and should resolve to the hosting IP address (72.167.131.144). Please make the necessary changes to the A Record through your DNS provider. Please contact us if you have any further issues. Regards, Donovan J. Professional Hosting Support Customer Inquiry Name : Percy Cabello Domain Name : mozilla.pe ShopperID : 7289118 Phone : 511999487650 Shopper Validated : Yes Browser : Mozilla/5.0 (Windows NT 6.1; rv:24.0) Gecko/20100101 Firefox/24.0 Issue : mozilla.pe is not responding. JUst checked with the DNS adminsitrator and it seems fine. I have made no changes to that domain in recent weeks so no idea why it is like that. NOt sure when it happened but I think it may have been last week. The content is there (wordpress) and if you go to http://mozillalinks.org/mozillape/ it works (not perfectly thoug because of mislinked CSS in this case). Please advise.
Flags: needinfo?(bugzilla)
(In reply to Percy Cabello from comment #5) > Here's the reply from GoDaddy: in summary, we need to update the IP address > in the DNS. i have just committed this IP update to the mozilla.pe domain. will report back when it's available online - should be within the next 30 minutes.
Assignee: server-ops-webops → cturra
update live. it may take a little longer in other locations for DNS propagation to complete around the Internet. $ dig +short mozilla.pe 72.167.131.144 $ curl -I mozilla.pe HTTP/1.1 200 OK Date: Fri, 13 Sep 2013 21:55:48 GMT Server: Apache Expires: Thu, 19 Nov 1981 08:52:00 GMT Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0 Pragma: no-cache X-Pingback: http://mozilla.pe/xmlrpc.php Set-Cookie: PHPSESSID=e935ab87cbd3f9bba0181fb12d002728; path=/ Content-Type: text/html; charset=UTF-8
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
Component: Server Operations: Web Operations → WebOps: Other
Product: mozilla.org → Infrastructure & Operations
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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