Closed Bug 915104 Opened 12 years ago Closed 12 years ago

Email with potential solution should let user tell us that it didn't work

Categories

(support.mozilla.org :: Questions, task, P2)

Product:
support.mozilla.org
Component:
Questions
Type:
task

Tracking

(Not tracked)

Status:
RESOLVED FIXED
Milestone:
2013Q3

People

(Reporter: atopal, Assigned: atopal)

Details

(Whiteboard: u=user c=questions p=0 s=2013.18)

We are currently sending out emails that have a big green button to tell us that the idea worked, but no way to indicate that the solution did not work. As the first step we should change the wording in the email to not just say "see the answer", but "See the answer on the website, and let us know if it didn't work"
Kadir is working on this :) woo PR: https://github.com/mozilla/kitsune/pull/1614
Assignee: nobody → a.topal
Whiteboard: u=user c=questions p= s=2013.19 → u=user c=questions p=0 s=2013.18
Deployed to prod now.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → FIXED
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