916460 - Persona says "Browser not supportet" with Firefox 23.0.1

Status: RESOLVED WORKSFORME

(Webmaker Graveyard :: General, defect)

Description

[Tim [:pollti]]

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:23.0) Gecko/20100101 Firefox/23.0 (Beta/Release)
Build ID: 20130814063812

Steps to reproduce:

I tried to log in in Webmaker using Persona


Actual results:

Persona says "Browser not supportet" when I use Firefox 23.0.1. It works with IE, Opera and Chrome.


Expected results:

I wanted to enter e-mail-adress and password for logging in.

Comment 1

[Jon Buckley [:jbuck]]

Francois, is there any sort of Persona debugging page that pollti can visit with Firefox 23 to give us some debugging info? Firefox 23 should definitely work with Persona.

Comment 2

[Tim [:pollti]]

Das Problem tritt nicht nur bei Webmaker auf, sondern auch bei anderen Websites, die Persona verwenden.
Vielleicht liegt es an Add-ons o. Ä. Ich kann Ihnen die Informationen zur Fehlerbehebung (about:support) oder sowas schicken (?).

Comment 3

[François Marier [:francois]]

Here's a quick troubleshooting page I put together:

  https://people.mozilla.org/~fmarier/troubleshoot.html

pollti: Could you please load that page and attach a screenshot of it to this bug report?

Jon: If you think of any other checks we could add to that page, the source is here: https://github.com/fmarier/persona-troubleshoot

Comment 4

[Tim [:pollti]]

Attachment: Bug 916460.jpg; https://people.mozilla.org/~fmarier/troubleshoot.html by pollti

Comment 5

[Jon Buckley [:jbuck]]

Have you set your Firefox preferences to disable localStorage and/or 3rd party cookies? That could cause the localStorage to appear disabled.

Comment 6

[Tim [:pollti]]

(In reply to Jon Buckley [:jbuck] from comment #5)
> Have you set your Firefox preferences to disable localStorage and/or 3rd
> party cookies? That could cause the localStorage to appear disabled.

3rd party cookies are allowed. How do I check the localstorage-preference?

Comment 7

[François Marier [:francois]]

I've seen localStorage and sessionStorage disabled through some privacy extensions.

Go into "about:config" and make sure that "dom.storage.enabled" is set to "true"

Comment 8

[Tim [:pollti]]

Thank you so much!!! Now it works :)

Comment 9

[Jon Buckley [:jbuck]]

Excellent! Marking this bug as resolved then :)

Comment 10

[Wayne Mery (:wsmwk)]

no patch, so WFM (or even invalid, since the required pref had been disabled)