916720 - The address field and city field of the railway reservation page are uneditable

Status: RESOLVED INVALID

(Firefox :: Untriaged, defect)

Description

[viveksrivastava96]

Attachment: img1.docx

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3)

Steps to reproduce:

1) Enterthe URL as http://www.yatra.com/trains.html in the web browser
2) The Railway Reservation page of Yatra.com opens

with the message as: "Please select one of the 3 options to proceed with your train enquiry / booking" on the screen with radio buttons as:

i)  I have a Yatra account and I have completed IRCTC One Time Password (OTP) verification. 

ii)  I have a Yatra account, but I have not completed IRCTC One Time Password (OTP) verification. 

iii)  I do not have Yatra account.

and a link as " Click here to View / Print E-Ticket / Cancel Ticket / File TDR"

3)Select the radio button i.e., " I have a Yatra account, but I have not completed IRCTC One Time Password (OTP) verification. "
4)The browser redirects to the yatra.com Sign In page with URL as : "https://secure.yatra.com/mybookings/common/signin" that displays the user profile information in all textfields


Actual results:

The city and address textfield are uneditable


Expected results:

The city and address textfield should be editable

Comment 2

[Wayne Mery (:wsmwk)]

(not security sensitive)

Comment 3

[Loic]

.docx is not user-friendly, could you attach your screenshot as JPEG or PNG, please (MS Paint does that perfectly).

Comment 4

[Loic]

I tried myself:
U: [e-mail]
P: azerty

Website issue, it doesn't work in FF23 and old FF8 or IE9.

Comment 5

[Adrian Stanciu]

Same here. I doesn't work in Chrome or Opera. 

Resolved: Invalid

Comment 6

[Loic]

Reporter, you need to contact the support service of the website. Thank you.