919151 - signature not printed

Status: RESOLVED DUPLICATE of bug 920997

(Thunderbird :: Message Reader UI, defect)

Description

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

I am using a HTML signature added from a file. When I print a message I've sent, my signature is not printed.

Not sure about TB 17 working or not.

Comment 1

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

The reporter of this issue (on forum.mozilla.cz) says, that TB 17 works fine.

Adding URL, but the site is Czech. The user also says, that all colors he use in the signature are lighter than they should be - so I expect some issue with TBs internal CSS.

Comment 2

[Hardy]

I upgraded TB17.0.8 yesterday and then noticed my HTML signature was faded and font size increased.

I subsequently downloaded TB24 and had the same problem. I used TB editor and created a new HTML file and while the foint size is fixed the signature remains faded. 

Have sent test emails and the recevied emails in Outlook and online at Yahoo look OK but not when received in TB where it remains faded.

Also now when printing a sent message from TB24 the Signature isn't printed.

Comment 3

[Georg Scherzer]

Same happend on a Windows 7 machine: I updated the Thunderbird installation because from one our to another printing was not possible anymore. Update from 17.0.8 to 24. After that I was able to print, but without email signature. It makes no difference, whether I include a external text file from disk or insert a text into the account setting field. 
Further it makes no difference, where to copy and print out the sent email. (maybe into the drafts folder)
The problem has existed longer: 
http://www.winboard.org/thunderbird/136732-email-drucken-aus-thunderbird-nicht-moeglich.html (german, sorry)
One suggested to copy the printout template from a windows 8 installation. I'v not tested that 

I tried to create a new profile and entered the email account settings again. With the same result: Printout without signature. 
I tried to printout the background as well, further I deleted the signature before printing (so it could not match....). I increased the borders, scaled before printout ... All without success. 

I know: Why printout your own signature (and kill trees)? Well, but some people want to have their own signature on their sent mails. Believe it or not.

Please add a config parameter to switch it on or off.

Comment 4

[Georg Scherzer]

And because of #c1 I tried to add a html signature with <p style="color:black;">... without success.

Comment 5

[rsx11m]

(In reply to Michal Stanke from comment #1)
> The reporter of this issue (on forum.mozilla.cz) says, that TB 17 works fine.

Is the signature completely missing or just partially shown, as described in bug 920997?

> Adding URL, but the site is Czech. The user also says, that all colors he
> use in the signature are lighter than they should be - so I expect some
> issue with TBs internal CSS.

That was a recent theme change, discussed in bug 917906.

(In reply to Georg Scherzer from comment #4)
> And because of #c1 I tried to add a html signature with <p
> style="color:black;">... without success.

See http://kb.mozillazine.org/Signature_display_color#Outgoing_messages for the code you can add to your HTML signature to prevent Thunderbird from graying it. Without the <style> lines (i.e., just the CSS code), you can add it to your userContent.css file to prevent graying of signatures in incoming messages.

Comment 6

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

(In reply to rsx11m from comment #5)
> Is the signature completely missing or just partially shown, as described in
> bug 920997?

Completely missing. I will upload my message in a while.

Comment 7

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

Attachment: testcase

Comment 8

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

Attachment: testcase print result

Comment 9

[Hardy]

I've added the following code to my html and the signature is not only back to normal but it's also printing out fine.

<style><!--
.moz-txt-sig, .moz-signature {
  opacity: inherit !important;
}
--></style>

Comment 10

[rsx11m]

Thanks for confirming. Yes, the opacity of the signature is triggering bug 700003 and thus makes the signature shift or disappear entirely. The workaround in bug 920997 will disable the opacity rule when the document is printed and hopefully land in time for a 24.0.1 release.