User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0 (Beta/Release) Build ID: 20130910201120 Steps to reproduce: Used Firefox ESR24, short session, made a few forum posts. Then closed Firefox ESR24. Actual results: Upon shutdown, Firefox crashed, did not present the crash reporter, but a standard crash dialog instead. Luckily this was on my main dev machine so I could plug in the debugger immediately, load the symbols, and find out where the crash happened. The thread 0x1388 has exited with code 0 (0x0). Unhandled exception at 0x5E57D4F8 (xul.dll) in firefox.exe: 0xC0000005: Access violation reading location 0x00000008. Stack follows: > xul.dll!PL_DHashTableEnumerate(PLDHashTable * table, PLDHashOperator (PLDHashTable *, PLDHashEntryHdr *, unsigned int, void *) * etor, void * arg) Line 705 C++ xul.dll!nsBaseHashtable<nsCStringHashKey,nsCString,nsCString>::EnumerateRead(PLDHashOperator (const nsACString_internal &, nsCString, void *) * enumFunc, void * userArg) Line 190 C++ xul.dll!CrashReporter::WriteExtraData(nsIFile * extraFile, const nsDataHashtable<nsCStringHashKey,nsCString> & data, const CrashReporter::Blacklist & blacklist, bool writeCrashTime, bool truncate) Line 2098 C++ xul.dll!CrashReporter::WriteExtraForMinidump(nsIFile * minidump, const CrashReporter::Blacklist & blacklist, nsIFile * * extraFile) Line 2131 C++ xul.dll!CrashReporter::OnChildProcessDumpRequested(void * aContext, const google_breakpad::ClientInfo * aClientInfo, const std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > * aFilePath) Line 2185 C++ xul.dll!google_breakpad::CrashGenerationServer::HandleDumpRequest(const google_breakpad::ClientInfo & client_info) Line 901 C++ xul.dll!google_breakpad::CrashGenerationServer::OnDumpRequest(void * context, unsigned char __formal) Line 840 C++ ntdll.dll!7717118e() Unknown [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll] ntdll.dll!77154971() Unknown ntdll.dll!77154429() Unknown kernel32.dll!749e336a() Unknown ntdll.dll!77139f72() Unknown ntdll.dll!77139f45() Unknown Expected results: A non-crashy shutdown of the browser ;)
Do you have some STR?
Severity: normal → critical
I'm afraid no clear STR, it's very intermittent - can be a long or a short session, although it seems to be more likely to happen when the browser is "busy" when shut down (e.g. a page load or refresh (fg or bg) in progress). It certainly happens often enough to be disruptive (about 25% of the time in my case). If I get more information through use, I'll add it to this bug.
It doesn't seem to occur at all on shorter sessions (less than at least 45 minutes of active use on several websites). I've tried a few things with particularly short sessions and can't reproduce this crash in that scenario.
Mark, still crash with this signature?
I'm no longer using Firefox for any sort of serious browsing (and I don't intend to anymore), so I can neither confirm nor deny since it doesn't occur on shorter sessions, as said in comment 3. Sorry that I can't provide any more specific details on fixed status or not.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.