924502 - proper error messages on failed media gallery loads

Status: RESOLVED INCOMPLETE

(Webmaker Graveyard :: Popcorn Maker, defect)

Description

[Scott [:thecount] Downe]

I am finding the generic error message for media links timing out is not helpful.

People are hitting it an not knowing how to solve it.

At the least, we should say if a media type is not supported in this browser, and give them the alternatives for that browser.

If they try to use a file path to media, also say local files are not supported.

Comment 1

[afrinrahman]

Hi i am new and i am interested to work with this bug... can i get some instruction please....

Comment 2

[Scott [:thecount] Downe]

Hi!

This is a bug for the app https://popcorn.webmaker.org/

Here is the readme to help get setup running it locally https://github.com/mozilla/popcorn.webmaker.org/blob/master/README.md

This is the sourcecode: https://github.com/mozilla/popcorn.webmaker.org

When adding media clips to a popcorn maker project sometimes the clips don't load and time out. Would be better to have error messages when we can to help the user understand why it's not working.

Comment 3

[Chris DeCairos (:cade)]

Popcorn Maker is no longer under active development.

https://learning.mozilla.org/blog/product-update-for-appmaker-and-popcorn-maker