925689 - Impossible to create an event using an iphone

Status: VERIFIED WORKSFORME

(Mozilla Reps Graveyard :: reps.mozilla.org, task)

Description

[Swarnava Sengupta (:Swarnava)]

Some users are reporting that its impossible to create event using am iphone.

Comment 1

[Flore Allemandou [:flore]]

Opera and chrome on iOS6 don't support persona login. So they're out. Safari does support it. But it's a pain to fill in the fields using copy/paste because of the tooltips that take the focus (I had a hard time but eventually managed). It's totally impossible to use the drop down lists (impossible to select any entry). And I abandoned at this point.

Comment 2

[Alex Gibson [:agibson]]

(In reply to Flore Allemandou from comment #1)
> Opera and chrome on iOS6 don't support persona login. So they're out. Safari
> does support it. But it's a pain to fill in the fields using copy/paste
> because of the tooltips that take the focus (I had a hard time but
> eventually managed). It's totally impossible to use the drop down lists
> (impossible to select any entry). And I abandoned at this point.

Part of our upgrade to Foundation 4 should hopefully alleviate the issues you are having with tooltips and dropdown fields. This is currently on dev/stage, but not yet in production.

Comment 3

[Giorgos Logiotatidis [:giorgos]]

The foundation 4 upgrade is now done. Swarnava, can you please check if it's still impossible to create events using an iphone?

Thanks!

Comment 4

[Swarnava Sengupta (:Swarnava)]

I just tried (In reply to Giorgos Logiotatidis [:giorgos] from comment #3)
> The foundation 4 upgrade is now done. Swarnava, can you please check if it's
> still impossible to create events using an iphone?
> 
> Thanks!

Giorgos, i dont have iphone but i have a friend who have iphone (cc'd).

I just tried to login on reps portal with chrome and safari and getting some error

Comment 5

[Swarnava Sengupta (:Swarnava)]

Attachment: Safari Error.jpg

Comment 6

[Swarnava Sengupta (:Swarnava)]

Attachment: chrome error.jpg

Comment 7

[Giorgos Logiotatidis [:giorgos]]

Swarnava thanks for providing these screenshoots. Looks like that your problem is not event specific, you just can't login to the site, which seems a browserid / persona issue.

Maybe :rbillings can provide us more info, whether this is still an problem in up-to-date ios devices?

Comment 8

[Galaxy Kadiyala [:Galaxy]]

Attachment: Error on Chrome.jpg

I just tried and looks like we still have the problem of logging into Persona from an iPhone.

Comment 9

[Giorgos Logiotatidis [:giorgos]]

Can you please provide the phone details? Version of the phone, version of iOS, etc?

Comment 10

[Galaxy Kadiyala [:Galaxy]]

iPhone 5
iOS version: 7.0.4

Google Chrome version: 32.0

Comment 11

[Rebecca Billings [:rbillings]]

I tested on iOS 7.0.4 on iPhone 4 and was able to log in using Persona on prod using Safari 6.1 & Chrome 32.0

Comment 12

[Giorgos Logiotatidis [:giorgos]]

I'm marking this one WFM per comment 11.