Impossible to create an event using an iphone

VERIFIED WORKSFORME

Status

VERIFIED WORKSFORME
5 years ago
4 years ago

People

(Reporter: Swarnava, Unassigned)

Tracking

Details

Attachments

(3 attachments)

(Reporter)

Description

5 years ago
Some users are reporting that its impossible to create event using am iphone.
Opera and chrome on iOS6 don't support persona login. So they're out. Safari does support it. But it's a pain to fill in the fields using copy/paste because of the tooltips that take the focus (I had a hard time but eventually managed). It's totally impossible to use the drop down lists (impossible to select any entry). And I abandoned at this point.
(In reply to Flore Allemandou from comment #1)
> Opera and chrome on iOS6 don't support persona login. So they're out. Safari
> does support it. But it's a pain to fill in the fields using copy/paste
> because of the tooltips that take the focus (I had a hard time but
> eventually managed). It's totally impossible to use the drop down lists
> (impossible to select any entry). And I abandoned at this point.

Part of our upgrade to Foundation 4 should hopefully alleviate the issues you are having with tooltips and dropdown fields. This is currently on dev/stage, but not yet in production.
The foundation 4 upgrade is now done. Swarnava, can you please check if it's still impossible to create events using an iphone?

Thanks!
Flags: needinfo?(swarnavasengupta)
(Reporter)

Comment 4

5 years ago
I just tried (In reply to Giorgos Logiotatidis [:giorgos] from comment #3)
> The foundation 4 upgrade is now done. Swarnava, can you please check if it's
> still impossible to create events using an iphone?
> 
> Thanks!

Giorgos, i dont have iphone but i have a friend who have iphone (cc'd).

I just tried to login on reps portal with chrome and safari and getting some error
Flags: needinfo?(swarnavasengupta)
(Reporter)

Comment 5

5 years ago
Created attachment 8362048 [details]
Safari Error.jpg
(Reporter)

Comment 6

5 years ago
Created attachment 8362049 [details]
chrome error.jpg
Swarnava thanks for providing these screenshoots. Looks like that your problem is not event specific, you just can't login to the site, which seems a browserid / persona issue.

Maybe :rbillings can provide us more info, whether this is still an problem in up-to-date ios devices?
Flags: needinfo?(rbillings)
Created attachment 8377090 [details]
Error on Chrome.jpg

I just tried and looks like we still have the problem of logging into Persona from an iPhone.
Can you please provide the phone details? Version of the phone, version of iOS, etc?
Flags: needinfo?(iGalaxyK)
iPhone 5
iOS version: 7.0.4

Google Chrome version: 32.0
Flags: needinfo?(iGalaxyK)
I tested on iOS 7.0.4 on iPhone 4 and was able to log in using Persona on prod using Safari 6.1 & Chrome 32.0
Flags: needinfo?(rbillings)
I'm marking this one WFM per comment 11.
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → WORKSFORME
Status: RESOLVED → VERIFIED
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