bonsai is offline - Can't connect to database server. at globals.pl line 123.

RESOLVED FIXED

Status

Developer Services
General
RESOLVED FIXED
5 years ago
4 years ago

People

(Reporter: Henrik Gemal, Assigned: jakem)

Tracking

Details

(Reporter)

Description

5 years ago
it's been offline for a couple of days now:

http://bonsai.mozilla.org/cvsquery.cgi?module=all&branch=HEAD&branchtype=match&date=day&cvsroot=%2Fcvsroot

Software error:

Can't connect to database server. at globals.pl line 123.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.
Assignee: nobody → server-ops-devservices
Severity: normal → major
Component: Bonsai → Server Operations: Developer Services
Product: Webtools → mozilla.org
QA Contact: nmaul
Version: Trunk → other
Assignee: server-ops-devservices → ludovic
(In reply to Henrik Gemal from comment #0)
> it's been offline for a couple of days now:
> 
> http://bonsai.mozilla.org/cvsquery.
> cgi?module=all&branch=HEAD&branchtype=match&date=day&cvsroot=%2Fcvsroot
> 
> Software error:
> 
> Can't connect to database server. at globals.pl line 123.
> 
> For help, please send mail to the webmaster (root@localhost), giving this
> error message and the time and date of the error.

On the other hand we don't host any thing anymore on cvs so bonsai ain't that critical anymore. Henrik what where you trying to lookup on bonsai ?
(Reporter)

Comment 2

5 years ago
I think I see the bugzilla checkins there
Severity: major → normal
Bugzilla is mirrored there from bzr.  You can also view the Bugzilla checkins at http://bzr.mozilla.org/bugzilla/trunk/changes

That said, bonsai has better searching, so a lot of people still use it anyway.  I believe cvs is still the source of truth for the bugzilla.org and seamonkey-project.org websites, too.

I can't troubleshoot because I don't know where it's hosted anymore.  The docs at https://mana.mozilla.org/wiki/display/websites/bonsai.mozilla.org never got updated when it moved out of SJC1 to wherever it moved to.
oulan:nodes ludo$ host bonsai.mozilla.org
bonsai.mozilla.org has address 63.245.215.55
Host bonsai.mozilla.org.home not found: 4(NOTIMP)
oulan:nodes ludo$ host 63.245.215.55
55.215.245.63.in-addr.arpa domain name pointer tinderbox-zlb.vips.scl3.mozilla.com.
next step at this point would be checking the apache logs to see if we get better error messages.

bonsai-www is apparently dead as well (which is where bugzilla.org and seamonkey-project.org actually live) and I'm hearing on IRC that it has been for a while.  Have these ever worked since they moved out of SJC1?
actually, yeah, they have worked, I've used them (both) in the last month or so.
(Assignee)

Comment 7

5 years ago
Bonsai-cvs is fixed.

A database was upgraded (bug 924492) and clicked over into "secure auth mode", which does not accept the old password format that Bonsai was using. Very simple fix, password updated and now using the new format.

I haven't looked at bonsai-www, but it's almost certainly the same problem. Can you elaborate on how to get to these services (FQDN)?
Assignee: ludovic → nmaul
(In reply to Jake Maul [:jakem] from comment #7)
> I haven't looked at bonsai-www, but it's almost certainly the same problem.
> Can you elaborate on how to get to these services (FQDN)?

http://bonsai-www.mozilla.org/cvsquery.cgi?treeid=default&module=all&branch=HEAD&branchtype=match&dir=&file=&filetype=match&who=&whotype=match&sortby=Date&hours=2&date=month&mindate=&maxdate=&cvsroot=%2Fwww
(Assignee)

Comment 9

5 years ago
Also fixed. Same problem.

There is also bonsai-l10n... also broke, same problem. Also fixed.

http://bonsai-l10n.mozilla.org/cvsquery.cgi?treeid=default&module=all&branch=HEAD&branchtype=match&dir=&file=&filetype=match&who=&whotype=match&sortby=Date&date=hours&hours=2&mindate=&maxdate=&cvsroot=%2Fl10n

Is that still in use? I guess I don't particularly care, but it would be nice to know.
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED

Comment 10

5 years ago
Yes, we're still doing inquiries on historic contributions to l10n. Notably now as Mitchell called out to find the 1.0 contributors.
Component: Server Operations: Developer Services → General
Product: mozilla.org → Developer Services
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