926462 - pdf text display issue with error "Warning: TT: complementing a missing function tail"

Status: RESOLVED FIXED

(Firefox :: PDF Viewer, defect, P3)

Description

[Aloco Group]

User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.69 Safari/537.36

Steps to reproduce:

In Firefox version 24, we visited the following page across multiple computers; http://gct.co/connector/?series=BF040

We then opened product drawings from the Product drawing button and viewed the following PDF file(s);

http://www.globalconnectortechnology.com/pcb-board-to-board/pdf/BF040.pdf
http://www.globalconnectortechnology.com/pcb-board-to-board/pdf/Bg030.pdf






Actual results:

Majority of text only displays as white font colour? not viewable.

Note: correctly viewable in firefox version 21 as black font.


Expected results:

Text should be black, although it can be highlighted, copied and pasted without issue. Opens correctly when PDF file downloaded and opened in adobe reader etc.

Comment 1

[alex_mayorga]

Both PDFs render with black fonts in Firefox 24 on Windows XP.

Could you please provide an screen capture of the issue and maybe the "Graphics" section of about:support page?

Comment 2

[Brendan Dahl [:bdahl]]

In the console: "Warning: TT: complementing a missing function tail"

Comment 3

[Aloco Group]

Attachment: Capture.PNG

This image shows, the PDF version in Adobe Reader, alongside the PDF open in Firefox with missing text with highlight-able text selection.

Comment 4

[alex_mayorga]

Setting NEW as bdahl has already assigned priority and updated whiteboard.

Comment 5

[Loic]

Attachment: Nicole-Renard-3.pdf

Another PDF showing the issue, picture legends are missing, and the footer on the left on the page 3 is not complete.