User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0 (Beta/Release) Build ID: 20130910160258 Steps to reproduce: Emptied the past history Changed the folder in which to download the file Actual results: No change Expected results: When downloading what should be a (Adobe) pdf file all I get is a file with the file extension ".do" not a ".pdf" file. The file will not open. This was not a problem until very recently. I can download and read the same file if I use IE.
PDF link, please. I think it's an issue with the website which delivers the PDF (MIME error maybe).
Component: Untriaged → PDF Viewer
Thanks for the suggestion. I've been in touch with the web site and because I can get the file with IE they are telling me it's a FIREFOX issue
Of course, website admins say all that: "it's a Firefox issue, you need to install IE to use our website and services". So classic. ;) I remember another reporter reported a smilar issue, his bank provided PDF with the same extension (maybe using some ASP.NET scripts) and it was downloaded as .do, not .pdf.
Can you test in the nightly version of Firefox to see if it is still an issue?
Yes. I have just tried the nightly version and tested it on the same site with exactly the same results - I get a file with a ".do" extension.
Is it possible to post the website URL to test?
I am trying to download a statement from 'Capital One Bank' after logging into a secure account. The log in page is https://www.capitaloneonline.co.uk/CapitalOne_Consumer/Login.do For obvious reasons I cannot give you access to my download page! Sorry.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 865521
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