927838 - Inability to download / open a PDF file

Status: RESOLVED DUPLICATE of bug 865521

(Firefox :: PDF Viewer, defect)

Description

[Gordon]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0 (Beta/Release)
Build ID: 20130910160258

Steps to reproduce:

Emptied the past history 
Changed the folder in which to download the file


Actual results:

No change


Expected results:

When downloading what should be a (Adobe) pdf file all I get is a file with the file extension ".do" not a ".pdf" file. The file will not open. This was not a problem until very recently.
I can download and read the same file if I use IE.

Comment 1

[Loic]

PDF link, please.
I think it's an issue with the website which delivers the PDF (MIME error maybe).

Comment 2

[Gordon]

Thanks for the suggestion.
I've been in touch with the web site and because I can get the file with IE they are telling me it's a FIREFOX issue

Comment 3

[Loic]

Of course, website admins say all that: "it's a Firefox issue, you need to install IE to use our website and services". So classic. ;)

I remember another reporter reported a smilar issue, his bank provided PDF with the same extension (maybe using some ASP.NET scripts) and it was downloaded as .do, not .pdf.

Comment 4

[Brendan Dahl [:bdahl]]

Can you test in the nightly version of Firefox to see if it is still an issue?

Comment 5

[Gordon]

Yes. I have just tried the nightly version and tested it on the same site with exactly the same results - I get a file with a ".do" extension.

Comment 6

[Loic]

Is it possible to post the website URL to test?

Comment 7

[Gordon]

I am trying to download a statement from 'Capital One Bank' after logging into a secure account. The log in page is https://www.capitaloneonline.co.uk/CapitalOne_Consumer/Login.do For obvious reasons I cannot give you access to my download page! Sorry.