Closed
Bug 928015
Opened 11 years ago
Closed 11 years ago
[keon] No cell connection with v1.2
Categories
(Firefox OS Graveyard :: RIL, defect)
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: rillian, Unassigned)
Details
(Whiteboard: [from-geeksphone])
Attachments
(1 file)
291.39 KB,
text/x-log
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Details |
Phone type (Keon, Peak, other): Keon OS version (Settings>Device information>More information>): 1.2.0.0-prerelease Build Identifier (...>More information>): 20131016225213 Update channel (...>More information>): default Steps to Reproduce: 1) Flash keon with images-keon-v1.2-2013-10-16.Gecko-6cdd9bd.Gaia-dbcc171.zip Expected Result: Normal cell service Actual Result: Phone says "Emergency calls only" displays no signal bars or data connection. Is this issue sometimes or always reproducible: I've seen this with both the 2013 Oct 14 and 2013 Oct 16 images. The previous 1.2 image, I think from Oct 10, worked.
Reporter | ||
Comment 1•11 years ago
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No change with the Oct 18 build.
Reporter | ||
Comment 2•11 years ago
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No change with images-keon-v1.2-2013-10-22.Gecko-6f78b94.Gaia-b26a06a.zip How can I debug this? Roland said there's a bug with nightly (1.3) which broke Canadian SIM compatibility. Could this be the same issue on 1.2?
Reporter | ||
Comment 3•11 years ago
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Cycling power after the flashing the 2013 October 22 build allowed me to reconnect. So this is fixed somewhere in the last 4 days.
Reporter | ||
Comment 4•11 years ago
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Well, I had signal bars, but no data connection. after power cycling again, back to no signal bars and "emergency calls only".
Reporter | ||
Comment 5•11 years ago
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Usually I get signal bars and voice/sms works, sometimes not. Data doesn't work in either case. I've tried with CityFone and SpeakOut SIMs.
Reporter | ||
Comment 6•11 years ago
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Following the instructions from https://bugzilla.mozilla.org/show_bug.cgi?id=877757#c22 I was able to obtain logging output. I was not enlightened, but I did notice: RadioInterface[0]: We haven't gotten completely the APN data. And that the network name is "Rogers Wireless". Normally for this sim it's "SpeakOut" which is a Rogers reseller and uses the Rogers APN. In the 20131023 geeksphone build Settings::Call Settings and ::Cellular & Data both say "Unknown SIM card state" for this run. The bug above suggests this issue can be a RIL version mismatch.
Comment 7•11 years ago
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(In reply to Ralph Giles (:rillian) from comment #6) > Created attachment 821465 [details] > radio.log > > Following the instructions from > https://bugzilla.mozilla.org/show_bug.cgi?id=877757#c22 I was able to obtain > logging output. I was not enlightened, but I did notice: > > RadioInterface[0]: We haven't gotten completely the APN data. > > And that the network name is "Rogers Wireless". Normally for this sim it's > "SpeakOut" which is a Rogers reseller and uses the Rogers APN. > > In the 20131023 geeksphone build Settings::Call Settings and ::Cellular & > Data both say "Unknown SIM card state" for this run. The bug above suggests > this issue can be a RIL version mismatch. Did you try to manually input APN data?
Reporter | ||
Comment 8•11 years ago
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The settings link was grayed out when they said "Unknown SIM card state". When they they don't say that (and I have voice/sms but no data) the APN settings from the db appear to be correct (rogers-core-appl1.apn).
Reporter | ||
Comment 9•11 years ago
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I flashed v1.2 20131202224512 from the the geeksphone site today, and can no longer reproduce. Looks like it got fixed.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
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Description
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