Closed Bug 928902 Opened 11 years ago Closed 11 years ago

Highlight threads needing attention for forum contributors

Categories

(support.mozilla.org :: Questions, task, P2)

Product:
support.mozilla.org
Component:
Questions
Type:
task

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 928901
Milestone:
2013Q4

People

(Reporter: atopal, Unassigned)

References

Details

(Whiteboard: u=user c=questions p= s=2013.backlog) 

As a forum contributor I want to have a view that shows me which threads need attention right now.

Currently we are telling people about the threads that didn't get a reply within the last 24 hours, but that list is often empty or not actionable. We should provide another view that lists threads where the original poster is the last one to reply. 

The open question here is: Do we show all threads where the original poster is the last one to reply or only those where the original contributor hasn't responded within x hours?
Component: Knowledge Base Software → Questions
No longer blocks: 920945
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
Based on my reading pf https://sumo.etherpad.mozilla.org/303 this should not have been marked as a duplicate of bug 928901 (sorry about that).
Status: RESOLVED → REOPENED
Resolution: DUPLICATE → ---
Blocks: 920945
No worries, we changed our mind on that one during the design process. We decided not to strengthen the ownership idea for questions.
Status: REOPENED → RESOLVED
Closed: 11 years ago → 11 years ago
Resolution: --- → DUPLICATE
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