[OTA Update] Helix unable to download update

NEW
Unassigned

Status

Firefox OS
Vendcom
4 years ago
4 years ago

People

(Reporter: ericcc, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [POVB])

(Reporter)

Description

4 years ago
Helix B2G 1.1HD, BuildID 20130923132414 & 20131016071014

Unable to update, "There was an error when checking for udpates" shown.

1. Open the settings app.
2. Select Device Information.
3. Tap on "Check Now" and wait up to 2 minutes for the notification to appear.
4. "There was an error when checking for udpates" shown.


BuildID: "20130923132414", update xml available: "http://183.62.156.67:8180/TDS/data/ffos/18.0/update.xml?force=1", Patch available: "http://183.62.156.67:8180/TDS/data/ffos/18.0/update.mar" -> Unable to install, download

BuildID: "20131016071014", update xml NOT found: "http://183.62.156.67:8180/TDS/data/ffos/Y300-F1V100R001C00B004/update.xml?force=1" -> Unable to check

Updated

4 years ago
blocking-b2g: --- → hd?

Comment 1

4 years ago
Hi William Hsu 
Thank you very much for your questions, the server is a internal server. Nobody could access it from external network.

Comment 2

4 years ago
No problem. Please make sure that shipping devices doesn't have this problem.
Thanks!
POVB,lets close the bug when verified with updated server information.
blocking-b2g: hd? → ---
Whiteboard: [POVB]

Updated

4 years ago
Component: General → Vendcom
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