93295 - Initial mail setup should prompt for server info

Status: RESOLVED WORKSFORME

(MailNews Core :: Backend, defect)

Description

During initial setup of email, it uses the default netscape mail server. It 
should prompt and ask to input your choice of SMTP servers.
(Particularly if mail/news servers are not editable

This is a major issue reported by ISPs, who want to make it easy to set up their 
mail/news servers and minimize tech support related to customer setup.

Related bug 14295 (making settings editable)

Comment 1

[kmurray1115]

Susie - how is your proposal different from the info required in the Mail
account Setup Wizard today? I believe we ask for "Outgoing Server" in the
intitial state, and then after that we something like: "judge is set as your
outgoing server (SMTP). To change this go to Edit|Mail/News Account Settings,"
etc. Why is this not working?

Adding nsbranch to make sure this gets solved (even if it turns out to be invalid).

Comment 2

[Ludovic Hirlimann]

+ once an account exist If you create a new mail account you have to stick with
the default smtp server, and I have yet to find a way to change a smtp server
associated with an account.

Comment 3

[kmurray1115]

Try: 
1. Edit | Mail/News Account Settings
2. Choose Account Level ("[e-mail]," or "Work Account" or whatever you have
that account named)
3. Click on "Advanced" button
4. Use drop down to select a new SMTP server for that account

Does that not accomplish it?

Comment 4

[Scott MacGregor]

not an eMojo stopper. I also think this is a WFM as we have the account manager
and the account wizard which do what this bug requests. 

Comment 5

[Jaime Rodriguez, Jr.]

nominating ...

Comment 6

[Susie Wyshak]

I think this can be deprioritized since there is that SMTP/Advanced feature and
it's documented in Help. I also think this is really a usability issue,
regarding mail preferences.

It isn't clear:
1. why STMP server selection is on the main mail account screen versus on the
Server Settings screen

2. why the SMTP server selection is behind an "Advanced" button rather than a
button that says "SMTP server"...unless the idea is more advanced options will
be added. If it is moved onto the Server Settings page, displaying the SMTP
server pulldown menu would be a nice n easy user experience.

(I personally went through the hunt for SMTP settings last week which is why I
have this input :-) 

Comment 7

[Wayne Mery (:wsmwk)]

per comment 4