STR 1. Create or open an existing bug in bugzilla. 2. Change the assignee to someone's bugmail address. 3. Click the [Save changes] button 4. Observe that the Status field isn't updated to ASSIGNED. Expected + Status field is changed to ASSIGNED when an assignee is set.
You are requesting the exact opposite of bug 475409. This won't be implemented upstream. Moving to bmo in case they want to implement this.
Thanks I should add this is for bugs with an existing status of NEW.
as different teams use bugzilla differently we can't force the status field to ASSIGNED when a bug is assigned. a common use pattern is for a bug to be assigned to someone to put it into their work queue, and then they change the status to ASSIGNED when they start actually working on it.
* QUESTION: is it possible to change this behavior by *product?* * for example: if the Webmaker product wanted bug status to automatically change from "new" to "assigned" when the assignee field is entered, is that possible? * or is this a single Mozilla-wide setting that can't be customized in that way? * just asking because this change would actually help our workflow quite a bit given the way we're now using tickets. thanks!
(In reply to Matt Thompson (@OpenMatt :OpenMatt) from comment #4) > * QUESTION: is it possible to change this behavior by *product?* this isn't possible, and would require development work to implement. per-product probably won't be good enough as teams using different processes but the same product (eg. mozilla.org), so it would have to be per-component (inheriting from a per-product default).
Thanks for your answer Byron. Much appreciated!