Thanks for your report, however this is not a "bug" (a problem in the program code) but instead a support request (as you deliberately installed some malicious software yourself). Support is provided on http://support.mozilla.com/ - please take a look there and browse through the existing answers or ask a new question. Thanks!
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INVALID
Thanks for coming back. I'd truly be happy to learn how a normal PC user is to discern what exactly a bug technically is, and what it isn't. I have already tried every entry on http://support.mozilla.com/, but couldn't solve the problem, and found no tel or e-mail contact there, which is why I landed on Bugzilla. Telling me I "deliberately" installed malware does not hit the nail, and neither is it helpful. Just for the record: I was tricked into installing that stuff by a pop-up faking a security alarm, which suddenly appeared during a normal browing session. I used safe websites at that moment which I've done for years without encountering any problems with malware.
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