Closed
Bug 934621
Opened 12 years ago
Closed 12 years ago
The user is unable to make a payment on Marketplace Stage (Crow)
Categories
(Marketplace Graveyard :: Payments/Refunds, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: sailajan.sabaratnam, Assigned: tom)
Details
Attachments
(6 files)
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0 (Beta/Release)
Build ID: 20130618035212
Steps to reproduce:
1. Launch Marketplace.
2. Search for a pricetier.
3. Attempt to buy the pricetier.
4. Select the Buy button on the payment screen.
Actual results:
Notice the error message "Sorry, there was a problem. Please try again".
Expected results:
The user is able to buy pricetiers successfully.
| Reporter | ||
Comment 1•12 years ago
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Updated•12 years ago
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Status: UNCONFIRMED → NEW
Ever confirmed: true
Updated•12 years ago
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Component: General → Payments/Refunds
Product: Firefox OS → Marketplace
Version: unspecified → Avenir
Comment 2•12 years ago
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Looks like that occurs on a bango screen.
Assignee: nobody → tom
Version: Avenir → 1.4
| Reporter | ||
Updated•12 years ago
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Summary: The user is unable to make a payment on Marketplace Stage → The user is unable to make a payment on Marketplace Stage (Hanger)
Updated•12 years ago
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Summary: The user is unable to make a payment on Marketplace Stage (Hanger) → The user is unable to make a payment on Marketplace Stage (Crow)
Not fixing because we know there is an issue and we have not given green light for testing of carrier billing to be undertaken.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WONTFIX
Comment 4•12 years ago
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Tom, this is still occurring even though the testers are using Telekom sims
Status: RESOLVED → REOPENED
Resolution: WONTFIX → ---
| Reporter | ||
Comment 5•12 years ago
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| Reporter | ||
Comment 6•12 years ago
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| Reporter | ||
Comment 7•12 years ago
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MSISDN used for testing: 01756938887
| Reporter | ||
Comment 8•12 years ago
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| Reporter | ||
Comment 9•12 years ago
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I was able to buy pricetier1, pricetier2 and pricetier3 on MP Stage on 11/11/13 using 3G. However only the pricetier3 was able to be installed successfully. If i tried to install pricetier1 and pricetier2 i would get the error message "App install error:REINSTALL_FORBIDDEN".
| Reporter | ||
Comment 10•12 years ago
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After this point i wasn't able to make any more purchases and received the error message "Sorry, there was a problem. Please try again".
| Reporter | ||
Updated•12 years ago
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Status: REOPENED → RESOLVED
Closed: 12 years ago → 12 years ago
Resolution: --- → WORKSFORME
| Reporter | ||
Comment 11•12 years ago
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Description
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