1.82 MB, video/3gpp
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3.20 MB, video/mp4
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|Details | Review | Splinter Review|
Created attachment 827555 [details] Video of trying to unlock the phone running 1.3 Buri, while using: Gaia 5c2929cd15ac020f85026030387aed9eb322362d SourceStamp 770de5942471 BuildID 20131105040208 Version 28.0a1 STR: 1. Performed an e.me search. Clicked on the official website link. 2. The throbber spun at the top for some time and nothing ever loaded 3. I pushed down the power button on the top of the device and then tried to open the phone. Expected: I could unlock the phone Actual: See video for my numerous attempts to unlock the phone. I finally had to restart the phone in order to open it.
Created attachment 827568 [details] Logcat while trying to load official website in e.me Here is the logcat I captured while trying to reproduce this. Note that I get a hang situation while the official website is loading, and when I hit the home button and got the lockscreen the logcat of course disconnects, but the same behavior of not being able to open the phone occurs - the slider simply won't open the phone. This is 100% reproducible using today's build.
Does this reproduce on 1.2?
blocking-b2g: --- → 1.3?
Not able to reproduce using Buri and the latest 1.2 build: Gaia be4ea00a50236b10eb0a03232a28ffd0048e0cb8 SourceStamp 3ba912717904 BuildID 20131105004003 Version 26.0 The official website in question loads in this case, http://www.danicaracing.com/#4 - and I don't get the same hang I do using 1.3.
QA Wanted - does this reproduce on today's build?
Component: Gaia::Homescreen → Gaia::System::Lockscreen
I'm able to reproduce this issue with today's 1.3 build. It took several presses of the home button while the e.me site mentioned in comment 3 was loading. I tapped the home button about 3 times before the issue reproduced, but then saw results exactly like the initial description. Environmental Variables: Device: Buri v1.3 Mozilla RIL BuildID: 20131119040204 Gaia: 4ecbc106a3fcf72cbd6dd8a43c46de7bacbedf20 Gecko: ba9ecdea3a90 Version: 28.0a1 Base Image: V1.2_20131115
QA Contact: jzimbrick
Regression window: Last Working Environmental Variables: Device: Buri v1.3 Mozilla RIL BuildID: 20131031040201 Gaia: 412fd463bcb81f0e8bebf6d32500d0c02712748d Gecko: f0d363d72753 Version: 28.0a1 Base Image: V1.2_20131115 First Broken Environmental Variables: Device: Buri v1.3 Mozilla RIL BuildID: 20131101040203 Gaia: ccdf357ea150fc7d8b8a4b74c7adf31e7a57e465 Gecko: abe6790a5dd8 Version: 28.0a1 Base Image: V1.2_20131115
Triage: serious UI breakage. Greg, I am not sure if this bug still reproduces on the new canvas impl. Could you verify that manually and/or check the regression range?
Assignee: nobody → gweng
blocking-b2g: 1.3? → 1.3+
Summary: [Homescreen] [Buri] Lockscreen sometimes gets in a state where I cannot open the phone → Lockscreen sometimes gets in a state where I cannot open the phone
I can't get any useful information on Buri's adb output, but I was aware of this issue. One thing need to be checked is that the Gaia I flashed to the Buri is the same master with the one which make Unagi boot hanging, and this must be solved with reflashing the device with newest Gecko. I don't know why, but on Unagi, with the new Gecko the broken Gaia would be works. So I'll try this on Buri, too.
I've tested this on the newest Buri PVT build: Gaia 1d45d1dc3201059d5c8f2efdeb92c04576d8e161 Gecko http://hg.mozilla.org/mozilla-central/rev/9f12a9fab080 BuildID 20131209053402 Version 28.0a1 And the lockscreen works fine now. I may need a check from the reporter.
Greg: I can actually still reproduce this on Buri using: Gaia c952e2756c03eceb4de6a3eba15651741a62f9e8 SourceStamp df82be9d89a5 BuildID 20131210040206 Version 29.0a1 Here is the exact search I did in e.me to trigger it: 1. Type "danica patrick" in the search field 2. Select "Official website" once the results are loaded (I think it tries to load http://danicaracing.com/) Eventually I get in the same state as in the video, where I cannot open the phone and I have to reboot the device.
Hi, all, I also can 100% reproduce this bug. Please contact me if you want to know the detailed. Thanks! Attach the reproduction step (video). * Test Build: - Gaia: c952e2756c03eceb4de6a3eba15651741a62f9e8 - Gecko: http://hg.mozilla.org/mozilla-central/rev/df82be9d89a5 - BuildID 20131210040206 - Version 29.0a1
The attachment is more than 10240 KB. So, please click the following hyperlink to know the reproduction steps. - https://dc1.beta.safesync.com/LMsJysyJ/Cannot%20unlock%20lockscreen.mp4?a=qZZf0JF62p4
It still can't reproduce on Unagi even I followed the instructions given by William: Gaia 34c8e31c0d406486a46479a2700b4ac58581ea3b Gecko http://hg.mozilla.org/mozilla-central/rev/1ad9af3a2ab8 BuildID 20131212040203 Version 29.0a1 But I notice if I search another keyword and open the 'official website' the phone got lagged and finally crashed to reboot. I need to check if this is a Buri only bug, and whether it's actually a lockscreen bug or not.
On Nexus4 this error is unable to reporduce, too: Gaia 8952898bbc98dd31e25b647203791cf129867ff1 Gecko http://hg.mozilla.org/mozilla-central/rev/1ad9af3a2ab8 BuildID 20131212040203 Version 29.0a1 And Buri, too: Gaia 8952898bbc98dd31e25b647203791cf129867ff1 Gecko http://hg.mozilla.org/mozilla-central/rev/1ad9af3a2ab8 BuildID 20131212040203 Version 29.0a1 Three things I've discoveryed: 1. Performance issue: when I follow the instructions given by William, I noticed that the system lagged awefully, and the lockscreen is still unlock-able, even though it would unlocked very slow (wait 1~2 secs and then the screen fade out). I suspect this problem concerns NOT only lockscreen, but other components according to the logged errors and the system status. 2. I still can't reproduce this on Unagi, Nexus4 and even on Buri... William tried several times on the Buri I listed above, but we both can't reproduce this. 3. There seems something not cleared even after reboot: lagged still very serious even after rebooting.
Can Marcia check this again?
(In reply to Greg Weng [:snowmantw] from comment #15) > On Nexus4 this error is unable to reproduce, too: > > Gaia 8952898bbc98dd31e25b647203791cf129867ff1 > Gecko http://hg.mozilla.org/mozilla-central/rev/1ad9af3a2ab8 > BuildID 20131212040203 > Version 29.0a1 > > And Buri, too: > > Gaia 8952898bbc98dd31e25b647203791cf129867ff1 > Gecko http://hg.mozilla.org/mozilla-central/rev/1ad9af3a2ab8 > BuildID 20131212040203 > Version 29.0a1 > > Three things I've discoveryed: > > 1. Performance issue: when I follow the instructions given by William, I > noticed that the system lagged awefully, and the lockscreen is still > unlock-able, even though it would unlocked very slow (wait 1~2 secs and then > the screen fade out). I suspect this problem concerns NOT only lockscreen, > but other components according to the logged errors and the system status. > > 2. I still can't reproduce this on Unagi, Nexus4 and even on Buri... William > tried several times on the Buri I listed above, but we both can't reproduce > this. Update the information I cannot reproduce this bug on latest V1.3 build. Maybe some patch have fixed this bug or it became a potential issue. Thanks! * Test Build: - Gaia: 588a3e02c4ace3b3341ba1f6bb7274120b53b2b3 - Gecko: http://hg.mozilla.org/releases/mozilla-aurora/rev/031270be3702 - BuildID 20131212004003 - Version 28.0a2 => Cannot reproduce. > 3. There seems something not cleared even after reboot: lagged still very > serious even after rebooting.
I cannot reproduce this consistently, but I still have seen it on Buri using today's build: Gaia 1752e9e8f2b84b9db5d96ae5940596957fc8ed6c SourceStamp 2ec5a40f544e BuildID 20131216004002 Version 28.0a2 I am testing on Mozilla Guest wifi so it is not a very strong wifi network.
I think that before we can stably reproduce this bug or confirm it's disappeared, I can't do any thing except try again to reproduce it. However, according to my previous tries, I don't believe I would get it successfully, or at least not to easy.
Hi, Greg and all, I found a easy way to reproduce this bug. While the blue bar covers the unlock icon, trying to use the other finger to tap blank part of the unlock bar. You will see the lock screen hang there. Attaching the video. Thanks! * Build Information: - Gaia 5de94a2be6ab8d33434294d70c1de330f55d8f2d - Gecko http://hg.mozilla.org/mozilla-central/rev/c8d5a871ae32 - BuildID 20140101040201 - Version 29.0a1 * Result: Can reproduce
(In reply to William Hsu [:whsu] from comment #20) > Hi, Greg and all, > > I found a easy way to reproduce this bug. > While the blue bar covers the unlock icon, trying to use the other finger to > tap blank part of the unlock bar. > You will see the lock screen hang there. > Attaching the video. > Thanks! > > * Build Information: > - Gaia 5de94a2be6ab8d33434294d70c1de330f55d8f2d > - Gecko http://hg.mozilla.org/mozilla-central/rev/c8d5a871ae32 > - BuildID 20140101040201 > - Version 29.0a1 > > * Result: > Can reproduce So this bug seems unrelated to e.me anymore. I would at least consider to change the title... And, I don't think this symptom is the same with the original one. Would it better to open another bug?
William and I would try to solve this bug according to the last symptom, but I'm not sure that these are the same bug (because of the different STR). If this bug got patched and the symptom still occurs, I think we should open another bug and close this one.
Summary: Lockscreen sometimes gets in a state where I cannot open the phone → Double touch on the slide would make Lockscreen can't unlock
Greg, any update on this issue?
I would study this bug tomorrow. Today I spent lots of time to identify the problem of Bug 945082, including to implement a demo app, and try every possible ticks I can use in Gaia.
I've found that I need to handle some problems occur while there're multiple touch events. Especially on Unagi, sometime it would report 2 touch events when it obviously should report only 1.
Created attachment 8357063 [details] [review] Patch Despite the strange touchevents on Unagi, this bug seems be solved by only handling the first touched one. I got stuck before because some strange detection and flag, but now they're all gone. And William and I have found there is bug in another edge case (touching near the circle would unlocking the phone). But I need to figure out it because the STR is still unknown now.
Comment on attachment 8357063 [details] [review] Patch Forgot to set reviewer, and Travis failed due to timeout issue.
Attachment #8357063 - Flags: review?(timdream)
Comment on attachment 8357063 [details] [review] Patch Thanks!
Attachment #8357063 - Flags: review?(timdream) → review+
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
I was not able to uplift this bug to v1.3. If this bug has dependencies which are not marked in this bug, please comment on this bug. If this bug depends on patches that aren't approved for v1.3, we need to re-evaluate the approval. Otherwise, if this is just a merge conflict, you might be able to resolve it with: git checkout v1.3 git cherry-pick -x -m1 8b8c8a5565f012760984dc85d61cff9fcd485af5 <RESOLVE MERGE CONFLICTS> git commit
This is because the Bug 945601 was not checked in v1.3, which is not a 1.3+ bug. I would mark it as 1.3? to let it be checked in.
Tim approved me to check in the Bug 945601, and I would check in this as well.
I've merged and pushed the bug in v1.3: https://github.com/mozilla-b2g/gaia/commit/b19cb791af2485cbb1fbf45b7b689b98d79c00a4
status-b2g-v1.3: --- → fixed
Thanks for all your help! I cannot reproduce this bug on latest V1.3 by using test steps of comment 12 and comment 20. :) Build information: * Gaia 26e8a950f3ac703310ee8efcb741ff2418e9d190 * Gecko https://hg.mozilla.org/releases/mozilla-b2g28_v1_3/rev/ecdc275e9741 * BuildID 20140217004003 * Version 28.0 Test Result: * Cannot reproduce.
Status: RESOLVED → VERIFIED
status-b2g-v1.3T: --- → fixed
status-b2g-v1.4: --- → fixed
Target Milestone: --- → 1.3 C2/1.4 S2(17jan)
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