We should make is default across all forums that when we hit enter for a new line, a line break is made and that we don't have to write a "<br>" every time we need to make a new line. This also confuses users as many users hit enter and expect a new line but instead this doesn't happen. This should be done for the support forum, the discussion forums, article discussions and with private messages as well. SUMO Contributor forum thread about this: https://support.mozilla.org/en-US/forums/contributors/709735?last=55083
Andrew, can you link to a use case for this? Also, it seems like this is a duplicate of the bug Chris has linked to. I'm marking it as such, but feel free to reopen.