Closed Bug 936764 Opened 11 years ago Closed 11 years ago

Cannot delete emails in version 24.1.0

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
24 Branch
Platform:
x86
Windows Vista
Type:
defect
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: EAspirant, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:25.0) Gecko/20100101 Firefox/25.0 (Beta/Release) Build ID: 20131025151332 Steps to reproduce: Any attenmpt to delete an email shows no reaction. DEL button does not work, menue entries do not work... Expected results: Pressing DEL should delete an email.
Severity: normal → critical
Priority: -- → P1
Which account type is this about?
Severity: critical → major
Flags: needinfo?(EAspirant)
Priority: P1 → --
you don't see anything in the UI, like "Not Responding" in the title bar of the thunderbird window? Reproduces in safe mode? (Help | Restart...)
(In reply to Wayne Mery (:wsmwk) from comment #2) > you don't see anything in the UI, like "Not Responding" in the title bar of > the thunderbird window? Reproduces in safe mode? (Help | Restart...) In Safe Mode with all Add-Ons deactivated, the behaviour is the same. No reaction when pressing DEL or saying Delete from the various menu entries.
(In reply to Andre Klapper from comment #1) > Which account type is this about? It is the email account. It it the information you need? And I am on the release channel.
Flags: needinfo?(EAspirant)
Is this correctly set up as a POP account?
(In reply to Andre Klapper from comment #5) > Is this correctly set up as a POP account? This is correctly set up as POP3 account - means sending and receiving is fine. I have just seen that on a second account deleting is possible. The email provider is the same for both accounts. So why does it work on the one and not on the other?
Anything in tools->error console? What about rightclick folder->properties->repair?
====================================== tools->error console ====================================== Could not read chrome manifest 'file:///C:/Program%20Files/Install/02_www_apps/02_Thunderbird/chrome.manifest'. Could not read chrome manifest 'file:///C:/Program%20Files/Install/02_www_apps/02_Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'. While creating services from category 'profile-after-change', could not create service for entry 'Disk Space Watcher Service', contract ID '@mozilla.org/toolkit/disk-space-watcher;1' ====================================== rightclick folder->properties->repair ====================================== no change of behaviour, even deleting all msf files and restarting Thunderbird: no change of behaviour :-( Any idea...?
Hello all, just one information that I detected this morning. I have seen that in the account the trash icon was missing. I deleted all trash files from the storage area and one was generated again for the global acount when I restarted TB. I copied it to my account and now it appears with correct icon again. Deleting is fine - again - now. One interesting question could be - who deleted the trash file? Thanks all for your help.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → INVALID
Interesting observation. I think the Trash can't be redirected to other account (as Sent, Templates, Drafts can be) so every account must have one. So there is probably a bug that TB did not recreate the Trash folder when it went missing.
If I shall check something please let me know.
You need to log in before you can comment on or make changes to this bug.