App listed for country but not findable there

RESOLVED INVALID

Status

Marketplace
General
RESOLVED INVALID
5 years ago
5 years ago

People

(Reporter: Mark Coggins, Unassigned)

Tracking

x86_64
Windows 7
Points:
---

Details

Attachments

(2 attachments)

(Reporter)

Description

5 years ago
Created attachment 830895 [details]
Failed search for Jaxogram from Brazil region

Jaxogram is an app that is listed for Brazil (see screenshot from lookup tool), but is not findable if you set your Marketplace region to Brazil. Findable from other regions, however.
(Reporter)

Comment 1

5 years ago
Created attachment 830896 [details]
Screenshot of country settings for Jaxogram from lookup tool

Comment 2

5 years ago
My best guess here -- it's because payments are not set up yet for Brazil. When payments are equipped for Brazil, the app will automatically show in Brazil.

Comment 3

5 years ago
Please submit logs.

https://github.com/mozilla/ashes#submitting-logs
Flags: needinfo?(mcoggins)

Updated

5 years ago
Component: Consumer Pages → General

Comment 4

5 years ago
There are two apps named Jaxogram. One is a paid app and the other is an incomplete app. Paid apps are not enabled for Brazil. So, they are not showing up anywhere.

paid: https://marketplace.firefox.com/developers/app/jaxogram/status
incomplete: https://marketplace.firefox.com/developers/app/none/status
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INVALID
(Reporter)

Updated

5 years ago
Flags: needinfo?(mcoggins)
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