938767 - The user is unable to see the credit card option for Tier 10 to Tier 120 on both MP Stage and In-app over wifi and 3G

Status: RESOLVED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect)

Description

[sailajan.sabaratnam]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.48 Safari/537.36

Steps to reproduce:

1. Launch MP Stage and/or In-app.
2. Search for a Tier 10 to Tier 120 app.
3. Attempt to buy the app.


Actual results:

On the Confirm payment screen notice the user is only able to purchase the app using carrier billing.


Expected results:

The user has the option to choose credit card payment as well.

Comment 1

[sailajan.sabaratnam]

Attachment: Credit Crd option does not appear_In-app.png

Comment 2

[sailajan.sabaratnam]

Attachment: Credit Card option does not appear_MP Stage.png

Comment 3

[sailajan.sabaratnam]

Attachment: credit card option does not appear_ezboot-http.log

Comment 4

[sailajan.sabaratnam]

MSISDN: 0175 6938887
App name: pricetier4 to pricetier15
Approx time of purchase: 3.00pm to 4.00pm CET

Comment 5

[sailajan.sabaratnam]

Attachment: Who am I.png

Comment 6

[Tom]

Credit Card was barred for this user. Now fixed.

Comment 7

[Vikas Nanda]

Hi Tom,
this issue is still occuring over wi-fi.

Region code: Crow
Device: Unagi white
Connection: wi-fi
Phone number/MSISDN: 0175-6980737
Carrier: T-mobile
Last 4 digits CC: 4188
Test App used: Tier10. Occurs with all.

Comment 8

[Vikas Nanda]

Attachment: Credit card wi-fi issue

Comment 9

[Tom]

fixed. 2 credit cards locked to this user both unblocked.