939169 - Plomassy:CC payment failure in Market Place stage on Wifi

Status: VERIFIED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect)

Description

[eder]

Attachment: CC failure on wifi_MP stage.txt

steps to reproduce:


1- Log in to Marketplace;

2- Search for paid App with pricetier60 / Pricetier9

3- Click the button with price to start the purchase;

4- At the payment screen, select the CC payment;

5- Fulfill all CC infos: number, expired date and secuity number;

6- Click to buy.



Expected behavior:


The purchase with CC is completed without any problem 


Observed behavior: The device displays a error message: "sorry there was a problem. please try again later"

Comment 1

[Tom]

This maybe becuase the cc was locked to a user. This has now been unlocked. retest.

Comment 2

[jessica.kauffmann]

Attachment: CCwifiFailed.zip

Comment 3

[jessica.kauffmann]

1. Country: Mexico
2. Device type: Inari
3. Connection: Wi-Fi
4. Phone Number: (52)5533858544
5. Network: Movistar
5. Credit card last: 6798, VISA
6. The name of the app, the price point of the app and ensure that you have checked the pricepoint is available in the region: pricetier8; ME$75,00; available for the region.

Comment 4

[Tom]

Card was being declined due to payment bar. Fixed now.