Closed Bug 940341 Opened 11 years ago Closed 6 years ago

mylifetime.com doesn't create video player on Firefox OS

Categories

(Web Compatibility :: Site Reports, defect, P5)

ARM
Gonk (Firefox OS)
defect

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: hsteen, Assigned: karlcow)

References

()

Details

(Whiteboard: [mobile-compat-form][clientsniff][sitewait] [country-us])

Site: http://www.mylifetime.com/video
mylifetime.com doesn't create video player on Firefox OS

:: Steps To Reproduce

There is plenty of JS sniffing here, for example: 

	if(aetn.videoplayer.runtime() != 'Flash' && aetn.videoplayer.runtime() != 'HTML5'){
		badFlashVersionErrorDisplay(container);


//custom runtime setup.
function tve_runtime() {
    //navigator.userAgent  navigator.platform  appVersion
    //only use HTML5 when it is iphone or ipad
    var value = navigator.userAgent.toLowerCase();
    if (value.indexOf("iphone") > -1 || value.indexOf("ipad") > -1)
        return "HTML5";
    else
        return "Flash";
}
function detect_tablet() {
    //navigator.userAgent  navigator.platform  appVersion
    var value = navigator.userAgent.toLowerCase();
    if (value.indexOf("iphone") > -1) {
        return "iphone";
	}
    else if (value.indexOf("ipad") > -1) {
        return "ipad";
	}
    else if (value.indexOf("android") > -1) {
        return "android";
	}	
	else {
	    return '';
	}
}

Also, there's stuff like this to push apps:

  if (navigator.userAgent.toLowerCase().indexOf("android") > -1) {		
	watchNow = '<a onClick="javascript:try_to_open_google_app();" href="' + appURL + '">Watch Now</a>';
	var appstorefail = 'https://play.google.com/store/apps/details?id=com.aetn.lifetime.watch' + Drupal.settings.video_android_download_string;
  }


:: Expected Result

video

:: Actual Result

no video

:: Additional Information

Software Version: 1.1
Reporter's User Agent: Mozilla/5.0 (Mobile; rv:18.0) Gecko/18.0 Firefox/18.0
(Can't verify if the video player actually works from this country)
Status: UNCONFIRMED → NEW
Ever confirmed: true
Whiteboard: [mobile-compat-form] → [mobile-compat-form][clientsniff][contactready]
Contacted through the headquarter email http://www.aenetworks.com/contact
Assignee: nobody → kdubost
Status: NEW → ASSIGNED
Whiteboard: [mobile-compat-form][clientsniff][contactready] → [mobile-compat-form][clientsniff][sitewait] [country-us]
So I didn't get any answer to my email in December 2013. Let's try to find another way with human contacts.

Jonathan Robles
Senior Web Developer at A&E Networks
http://www.linkedin.com/in/jonathanrobles

1st attempt through twitter
http://twitter.com/MozWebCompat/status/464283873057075200
When testing on Firefox OS 2.1, the video page gives a flashing page. items in the desktop version of the page just come and go in loop. 

The issue is not happening on iOS iPodTouch Safari and Android Firefox (receiving both the desktop content).

Testing from Japan is hard because the videos are not available outside of certain countries.

@Superjonbot seems to be really a bot more than superJon, so we will have to find another contact.
Trying with another human 
http://twitter.com/MozWebCompat/status/489961932170883073
"Head of digital media, dig dist, bus dev and consumer products for a+e networks -- a&e, lifetime, history, bio, fyi "
I still get the same message than hallvord.
All our contacts led to no answers so far.
I try to recontact the last person. Not sure we will get a successful answer.
Hardware: Other → ARM
Switching back to needscontact
Whiteboard: [mobile-compat-form][clientsniff][sitewait] [country-us] → [mobile-compat-form][clientsniff][needscontact] [country-us]
They have a github account https://github.com/aenetworks
Let's try with https://github.com/neekipatel

Sent an email.
Whiteboard: [mobile-compat-form][clientsniff][needscontact] [country-us] → [mobile-compat-form][clientsniff][sitewait] [country-us]
Priority: -- → P5
Closing as we are not working on Firefox OS anymore.
Status: ASSIGNED → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
Product: Tech Evangelism → Web Compatibility
Component: Mobile → Site Reports
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