2001-08-06-08-trunk/ on MAC os 9.0.4 Trying to download message (was trying test bug 91679) and I get this strange crash when trying to download a message. So far this only happens on MAC. I don't think its related to bug 91679. I get the mac error: "Netscape 6 has unexpectedly quit, because of an error of type 2 occurred". OR "Netscape 6 has unexpectedly quit, because of an error of type 10 occurred" Reproducibility: sometimes Steps to reproduce: 1.Login to your imap mail account (i had deletion model set to mark as deleted, this shouldn't make a difference) 2.Send yourself some different sized mail messages with attachments so the size of the message varies form say 600kb to approx 1 or 2mb in size. -my attachments included ultra edit exe,ws_Ftp exe, some windows dll files, a mpeg file 3.Select a message 4.File|offline|Get Selected Message 5.Repeat steps 3 & 4 until crash happens. (I may have gone offline, clicked on one of the downloaded messages, then gone back online to repeat steps 3 and 4.) Result: crash may occur. Doesn't always crash, nor does it crash on the same message. Kind of random. I wish I could give exact steps to reproduce. I have yet to see it happen on Windows/Linux. Not sure it's size of the message, or just downloading a message that is causing the crash. talkback ids: http://climate.mcom.com/reports/incidenttemplate.cfm?bbid=33814666 http://climate.mcom.com/reports/incidenttemplate.cfm?bbid=33814038 http://climate.mcom.com/reports/incidenttemplate.cfm?bbid=33815607 Notice 2 of talkback id trigger reasons are 'PowerPC unmapped memory exception ' and the other one is 'Illegal PowerPC instruction' but in stack trace they crash at exact same spot.
I don't have a mac, so I can't debug this. Is it possible that it has nothing to do with the size of the messages downloaded? Can you recreate it by downloading small messages , e.g., in a bugsplat folder, select a message, do a file | offline |get selected messages, select another message, repeat until it crashes? I'm wondering if perhaps we're having trouble opening the offline store because it's still open? Is it possible that in the case where you're downloading a large message for offline use, that you've started downloading the second message for offline use before the first message has finished downloading? (in which case it would have to do with downloading large messages). Or here's another test you could do: 1. Select a bunch of large messages and do a "download selected for offline". Then, while that's going on, select another bunch of large messages, and do a "download selected for offline" on that second selection. If the problem is opening the offline store, that would crash as well.
I tried this for a while and could not reproduce the problem. I'd recommend we triage this out.
Status: NEW → ASSIGNED
hey David. i'll give it a whack first thing tommorrow. But will go with your recommendation..
OK, thanks, Gary. I tried a bunch of things and was unable to get it to crash, so I'm curious what you find.
David. I can't reproduce this bug with 2001082408 commercial trunk build on mac 9.0.4. I tried doing my steps. No luck. Tried your test of downloading big messages almost simultaneously (do get mesg on big file, then while it's downloading, do another get mesg on another big file) and they work as expected no crash. I even was using same mail account/mail messages that I tested earlier with and nothing.. I'm at a lost. I'm going to resolve this as works for me and if I run into this prob again, i'll reopen. Thanks!
Status: ASSIGNED → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → WORKSFORME
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