942700 - Default font Macintosh - OSX 10.8.5 not displaying correctly in Firefox

Status: RESOLVED INCOMPLETE

(Core :: Graphics: Text, defect)

Description

[Mr Alexander]

Attachment: Screen Shot 2013-11-25 at 06.08.23.JPG

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:25.0) Gecko/20100101 Firefox/25.0 (Beta/Release)
Build ID: 20131112160018

Steps to reproduce:

I opened the website (see screenshots attached) and Firefox seems to get worse in displaying the wrong letters / symbols.


Actual results:

Gothic font displayed despite system font not being gothic.


Expected results:

The website should display as in Safari.  A screenshot of different results in Safari (left) and firefox (right) is displayed.

Comment 1

[Andrei Vaida [:avaida]]

I was unable to reproduce this issue on Mac OS X 10.8.5, using: 
- Firefox 25.0.1 (BuildID: 20131112160018): Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:25.0) Gecko/20100101 Firefox/25.0
- Firefox 28.0a1 (BuildID: 20131128030201): Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:28.0) Gecko/20100101 Firefox/28.0

This issue does not seem to be caused by the website's CSS, from what I could tell viewing the website stated in Alex's screenshot: http://wetter.tagesschau.de/europawelt/wolken.html.

Alex, could you please let me know:
1. Have you tried reproducing this issue on a new Firefox profile?
* see: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
2. Have you tried reproducing this issue in Safe Mode?
* see: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
** also: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
3. What font setup are you using as Default Font in Firefox?
* this can be verified by accessing Firefox > Options > Content > Fonts & Colors > Default font, also from the same menu, please take a look at the settings available in the "Advanced..." section
4. What Graphics card were you using at the time of view?
5. What driver version were you using for your graphics card, at the time of view?

Comment 2

[Jonathan Kew [:jfkthame]]

This is purely a matter of font selection; the graphics card and driver (items 4 and 5 above) are not relevant.

Alex, it would be helpful to know exactly what font is being used there. To determine this, please right-click on the "problem" heading and choose Inspect Element from the context menu; then click on the Fonts tab in the right-hand panel of the inspector, and let us know what it reports. Thanks!

Comment 3

[Firefox Bug Husbandry Bot]

2019-03-06

This bug is part of a group of bugs which have had an open needinfo for at least 12 weeks.

The request for information has not been answered, and we can't move forward on the bug so we are closing it.

If the defect is still present, please reopen this bug with an updated report.