Closed Bug 942776 Opened 11 years ago Closed 11 years ago

[Win7] startup crash in _d2d_clear_surface @ CContext::RestorePipelineStateImpl (d3d11.dll, after installing KB2670838) with Asus Gamer OSD

Categories

(Core :: Graphics, defect)

x86
Windows 7
defect
Not set
critical

Tracking

()

RESOLVED DUPLICATE of bug 812683

People

(Reporter: wachen, Unassigned)

References

Details

(Keywords: crash, reproducible, Whiteboard: [startupcrash])

Crash Data

+++ This bug was initially created as a clone of Bug #812683 +++ This bug was filed from the Socorro interface and is report bp-ac0190a0-8947-47fe-b443-98c412121116 . ============================================================= This is a new startup crash across multiple Firefox versions, at least 14 through 18 are affected. The stack has a ton of d3d11.dll and d2d1.dll frames on top, with _d2d_clear_surface being the first frame in our own code. The comments seem to suggest that this is happens after installing IE10, and all those crashes are on Win7, which AFAIK just got IE10 very recently. See https://crash-stats.mozilla.com/report/list?signature=RtlpAllocateHeap%20|%20RtlpAllocateHeap%20|%20d3d11.dll%400x7c1f for more crashes, comments, etc. As IE10 for Win7 is very new, we should test with that installed and see if it generally breaks Firefox (most of the reports right now are with 16.0.2 and the last 17 betas, so let's concentrate on those, esp. 17). ------------------------------------------ I think I hit this bug everyday. I mean everyday. bp-feab51dd-55fa-4153-9aa4-34e512131125 2013/11/25 下午 06:50 bp-928c963a-8ec6-43b1-bd3b-4487e2131122 2013/11/22 下午 07:27 bp-3a8b6e57-0e1b-45f1-8bfa-dd08a2131121 2013/11/21 下午 08:35 bp-a84c76a5-35be-411b-b358-eddde2131121 2013/11/21 下午 08:35 771e012f-5a2d-42f8-a3fe-d75620d5ffbd 2013/11/21 下午 08:35 a4cc9ce4-6fae-4da6-837f-6e6b075499e7 2013/11/17 下午 02:33 bp-46702284-cab0-4381-beac-840fc2131113 2013/11/14 上午 07:54 bp-ff1f9a19-1774-43ca-a175-c2ca52131113 2013/11/14 上午 02:11 bp-c0c807a7-05bb-420c-be1e-a15c32131113 2013/11/14 上午 01:43 bp-0d8797fb-7f92-4e31-bcf9-147c52131111 2013/11/11 下午 06:55 bp-7c89322f-d0b1-4805-be7b-176892131111 2013/11/11 下午 06:55 bp-9bd62655-ecec-439d-97cf-92bc22131108 2013/11/8 上午 08:09 bp-97b72961-4b63-4818-8c7f-502f32131102 2013/11/2 上午 10:03 bp-74acc24d-86aa-4ee2-8c6e-f7e252131030 2013/10/30 下午 11:11 bp-7f2c9c6b-a7d0-4de9-8c75-e8f422131029 2013/10/29 下午 07:54 bp-bb349638-61f2-4bd1-9fb2-846192131027 2013/10/27 下午 08:45 bp-f6462050-01ca-43a1-a0e3-0a3d52131027 2013/10/27 上午 10:21 bp-ad0521d1-d95f-4b28-b8a6-5b1612131026 2013/10/26 下午 09:34 bp-c6c0a198-31d2-4828-82dc-36bc42131024 2013/10/25 上午 12:24 bp-eded9635-26aa-4323-b7ff-cb3372131023 2013/10/23 下午 10:23 bp-d0bcf24f-4399-4bd6-adce-612ab2131022 2013/10/23 上午 01:11 bp-8c0ea7a6-440f-4a20-9478-7649e2131022 2013/10/23 上午 01:00 bp-90e909b3-7269-4a84-8386-ff1c32131022 2013/10/22 下午 08:01 bp-976df2b7-bc81-4f80-8d09-a5e972131021 2013/10/21 下午 08:33 bp-a9d1000d-a5f4-4957-8176-d93e02131021 2013/10/21 下午 07:41 bp-4d067d29-bccb-4866-9cf7-3c0572131020 2013/10/20 下午 10:59 bp-961ce385-0421-4c92-8d0e-44df82131020 2013/10/20 下午 10:07 219c7239-c8da-4e46-892e-0c6614f83989 2013/10/20 下午 10:02 bp-4120dc05-c45c-4dc4-8510-c06132131020 2013/10/20 下午 01:33 bp-77a06389-db99-4e59-a233-662bb2131017 2013/10/17 下午 08:18 96d0fd46-3160-4422-9214-5934edde3c37 2013/10/12 下午 03:56 bp-f6711d9a-fd22-4fb9-ac2e-6bbcd2131010 2013/10/11 上午 07:36 bp-b4f17648-a55d-4b27-b4ec-291052131009 2013/10/9 上午 08:51 1eb5d695-d484-4205-8348-b4601a97bba0 2013/10/9 上午 12:18 3b0d1d96-00a2-48b3-b8e3-854b665a311b 2013/10/8 下午 05:23 bp-00ed024d-6a7d-431a-aa0c-473832131001 2013/10/1 下午 09:33 bp-5832986a-8c88-4d03-96ce-c67e42130928 2013/9/29 上午 03:15 bp-d9f83537-eb13-4372-bcd3-347232130925 2013/9/25 下午 10:35 bp-f0bcc131-62f3-42d4-b595-32dd32130923 2013/9/23 下午 04:20 bp-a3c3dd1c-474d-43b3-ae67-1a0e12130911 2013/9/12 上午 07:51 bp-a7fc1722-a9a5-40cf-8fe4-0513d2130909 2013/9/9 下午 09:43 bp-29501c34-c69d-480b-b66e-be3a52130909 2013/9/9 下午 08:44 bp-4cb333cb-ab3b-4892-a65b-5a7282130908 2013/9/9 上午 07:05 bp-4056ed7b-2650-4df9-a8ee-57a312130908 2013/9/9 上午 07:05 bp-f5e3c903-4f7a-490d-a7d3-ea6572130907 2013/9/8 上午 01:01 bp-fa745225-1aae-47c0-8cb1-2285c2130903 2013/9/3 下午 10:29 bp-9c474478-fbe9-4282-b5ae-bc5de2130903 2013/9/3 下午 08:04 bp-aa21fae3-e0c3-4248-a02c-af5262130823 2013/8/23 下午 08:37 bp-c406f05f-4f1a-457d-a72d-4c90c2130814 2013/8/15 上午 07:35 bp-23a62130-a240-44db-8daa-2d13d2130810 2013/8/10 下午 06:36 805e0ad2-b1f5-4b3a-a93b-5c2131a73d51 2013/8/10 上午 10:16 bp-06bf6592-a0f3-41f0-a952-c19322130809 2013/8/9 下午 08:39 edc9b0f6-adce-457d-84ed-fb17a4593bc5 2013/8/9 上午 12:08 54342592-bf61-4b90-be1b-dfa5d21ce12b 2013/8/6 上午 08:19 bp-3db2a28f-91b8-4ef6-97c9-57b8f2130805 2013/8/5 下午 11:00 bp-f9ee3b41-017d-49ba-9750-2fc012130805 2013/8/5 下午 11:00 bp-5849738e-7cb6-430e-a80a-833202130804 2013/8/4 上午 10:49 147d4239-b27e-4192-a6a4-a967633dfbea 2013/7/15 下午 10:18 bp-f8eadf6e-b3ee-4af1-96cc-1ccce2130713 2013/7/13 下午 03:54 bp-7499d6ea-2dd6-4948-bc8c-13eb82130712 2013/7/12 下午 11:14 bp-0549ef9b-0654-44c6-b78e-290f32130712 2013/7/12 上午 08:03 bp-665e9620-6b51-4234-ab12-68b212130702 2013/7/2 下午 10:06 bp-bcc261a0-e806-4708-98f8-658c82130702 2013/7/2 下午 09:55 9747d60b-2c48-4aad-8b95-af71ec6c55df 2013/7/1 上午 08:02 77933097-b815-4797-8dab-4409bb0a2f4d 2013/6/30 下午 01:32 bp-20947394-ab0e-48c4-969e-a60c92130620 2013/6/20 上午 08:56 bp-7ca2a346-4941-4b82-8304-9cfa42130617 2013/6/18 上午 07:14 9b72fb8b-824d-4203-8e6d-3563628fecee 2013/6/17 下午 11:44 0b0d8703-ed88-4243-a265-de95df20fd63 2013/6/17 下午 11:40 bp-9e8f8927-0cba-42b8-9082-948f22130616 2013/6/16 上午 09:42 bp-014acf0f-912e-4ba6-9ebf-696a82130612 2013/6/13 上午 07:34 bp-3efea75d-d8c9-4fa7-a522-419162130612 2013/6/13 上午 12:27 89ee970b-d1cc-44c6-a1bc-8b35db95c44b 2013/6/12 下午 11:54 35e5b720-15e4-40f8-aec0-c41f5128645a 2013/6/12 下午 11:45 6fa346ac-c19f-49ed-b9af-a3b8168ad3f5 2013/6/12 下午 11:23 81744272-e2d9-4d85-a0fa-ef86a127a1f4 2013/6/12 下午 11:16 bp-72127071-79dd-44d5-b48e-5d5002130612 2013/6/12 下午 09:06 fbf8c093-407a-4ea7-b658-5379080cd6fd 2013/6/9 下午 11:30 bp-4c0cf32a-4bac-43a7-8b4a-9e12d2130607 2013/6/7 下午 07:18 bp-420b929c-1398-47a9-84bb-43e452130606 2013/6/6 下午 11:46 bp-21420f82-5e8c-4ee8-8173-4b6062130524 2013/5/24 下午 09:50 bp-e32d62ac-4047-4cd1-bc42-6b45d2130524 2013/5/24 下午 08:39 bp-ed71e3d6-e2fe-4b03-84d4-a8b362130524 2013/5/24 下午 08:07 25264b54-213c-4d13-908e-449aa0e01237 2013/5/24 上午 02:50 bp-a504a352-2cdd-4458-830f-0ce2a2130521 2013/5/21 下午 10:26 bp-4488bcd0-71f9-42de-84e1-cd5a72130521 2013/5/21 下午 08:55 bp-7f372e83-649b-4d6b-bbbf-52da72130521 2013/5/21 下午 08:26 bp-aae75563-2186-4b36-ac24-aa1412130521 2013/5/21 下午 08:26 bp-634de75d-d98b-4090-8e16-6b9e92130521 2013/5/21 下午 08:26 bp-c8556132-bac6-421f-af74-c83472130521 2013/5/21 下午 08:25 bp-8bd98a5d-91ee-4375-8a2d-8be1e2130521 2013/5/21 下午 08:24 bp-b9196239-618f-4d26-ad87-afcaa2130521 2013/5/21 下午 08:23 bp-c2e04f54-80c4-42f9-ae9c-118f82130521 2013/5/21 下午 08:23 bp-6bf87e61-0f9c-405a-b0dc-66a9b2130516 2013/5/17 上午 03:45 6e8ff242-7c0c-4e30-8908-b8334584be9b 2013/5/15 下午 11:47 6bd59dd5-f98b-4884-9845-757501fdb9fe 2013/5/13 下午 11:04 bp-7e5835b6-9434-43bc-b200-6c1d42130511 2013/5/11 下午 02:21 bp-fab1d104-cdfe-4b62-800a-2b72b2130511 2013/5/11 上午 09:53 bp-1c4267bc-f236-4d53-a6c4-141532130503 2013/5/4 上午 12:43 bp-235eaad8-5f5b-4454-8740-440122130501 2013/5/2 上午 07:22 bp-43e54b64-0078-4ace-8a01-d9cc32130501 2013/5/2 上午 07:22 bp-639afe48-9326-4826-95c0-2b8792130501 2013/5/2 上午 07:22 bp-fdcf24c6-de88-4fa2-8096-708ab2130501 2013/5/2 上午 07:21 bp-1609040c-5832-4931-90e3-357b22130425 2013/4/25 上午 08:02 bp-f9f2acae-03f9-4836-96d2-46f212130424 2013/4/24 下午 09:30 c55a096a-a74d-4e80-8211-e5091401a713 2013/4/21 上午 09:38 841e0fea-bf43-470d-9d55-74c709a17d85 2013/4/15 下午 09:06 bp-e0fc8537-8271-46d9-a46a-11d5b2130411 2013/4/11 上午 08:41 bp-7b107dcc-42dd-403b-91c4-40ba02130411 2013/4/11 上午 08:41 bp-ba9ae499-7131-45a2-bdc9-d74d02130410 2013/4/11 上午 07:33 bp-85ce6e0a-1b19-4675-ab7c-6af9f2130408 2013/4/8 下午 10:21 bp-3cb7a592-87ab-4fe7-ac02-48acc2130322 2013/3/22 下午 07:08 bp-7f75d6fd-bde2-45ab-b1a5-9fba72130316 2013/3/16 下午 02:03 e14fd60d-9383-4640-b3f5-281687a1253b 2013/3/16 上午 10:08 bp-da6ed563-1297-4045-854d-f00bd2130314 2013/3/14 上午 08:08 bp-75be937a-8889-4251-8083-937e22130313 2013/3/13 下午 11:24 bp-6ba817c3-7d92-444e-bb1f-66e4a2130308 2013/3/9 上午 12:48 bp-a6efe73a-2a79-47ae-bf1e-65dc42130307 2013/3/7 下午 10:43 bp-ae5645ee-8303-4810-ae9b-7592b2130307 2013/3/7 下午 10:43 bp-6b92048b-4694-45b1-af62-80a332130307 2013/3/7 下午 10:43 bp-700ecfe6-a765-409b-87d2-0ba4a2130307 2013/3/7 下午 10:43 bp-f6439cf0-e7df-49b1-8cdd-023242130307 2013/3/7 下午 10:43 bp-815a8f7b-e4b1-48be-92d2-e65972130307 2013/3/7 下午 08:29 bp-881036f2-fc0e-4f57-bd5a-20aaa2130305 2013/3/5 下午 04:01 bp-2834d1bb-2023-4cee-96e7-559fb2130305 2013/3/5 下午 04:01 bp-8779d7fe-bb98-4bf7-a6e2-b2ec62130305 2013/3/5 下午 04:01 bp-a3b68218-5864-4b0e-800b-ea60f2130305 2013/3/5 下午 04:01 bp-6ce02fec-d988-4e3e-ba99-906a62130305 2013/3/5 下午 04:01 e712fc34-2224-444a-9e49-f0f6a6eedfe0 2013/1/20 下午 09:53 343b4bdb-de6b-4ff4-ad5d-055b4e3a7113 2013/1/9 下午 09:50 81fec5fc-4f42-46c2-a919-04d2f628afc9 2012/12/5 下午 08:26 8a30045c-e1e3-4f93-8c83-158111ffc905 2012/12/3 下午 08:41 9a4b9468-69e2-4598-89ef-adc05de79cad 2012/11/29 下午 08:55 Anything I can do to fix this?
Why are you intentionally cloning a duplicate of bug 812683? This bug is fixed in Firefox 26 and higher, it's known to not being fixed in 25, which is what you used in the last of your crashes on that list. Please try beta or wait for 26 to be released.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
Of course you also could just uninstall the abandoned and unmaintained ASUS Gamer OSD, which causes the crash and which we are blocking from loading into Firefox starting with 26.
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