Getting "Looking At <isp> message on open

RESOLVED INCOMPLETE

Status

Thunderbird
Untriaged
RESOLVED INCOMPLETE
5 years ago
2 years ago

People

(Reporter: paul.decapua, Unassigned)

Tracking

24 Branch
x86_64
Windows 8

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

5 years ago
User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; MDDCJS)

Steps to reproduce:

Accepted auto-update to version 24.1.1


Actual results:

When I open Thunderbird, I get a message in the status bar that says "Looking at cox.net" (cox is my isp). After exiting and trying 2-3 more times, I finally get connected.


Expected results:

I've been using Thunderbird for a long time and when I open it, the connection to the ISP is made. Never had a problem before. The upgrade to 24.1.1 seems to be causing the problem.

Comment 1

5 years ago
Can you check if your firewall may be blocking the updated TB? It often happens with personal firewall on Windows.

Updated

2 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
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