944268 - mozilla homepage has hanging problem

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[ranjith]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:25.0) Gecko/20100101 Firefox/25.0 (Beta/Release)
Build ID: 20131112160018

Steps to reproduce:

i tried to open the mozila page 


Actual results:

but its showing a cache error message


Expected results:

it should be opened properly

Comment 1

[Andre Klapper]

Thanks for taking the time to report this!
Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems. It does not disable plugins which are add-ons.) See http://support.mozilla.com/en-US/kb/Safe+Mode 

And does this also happen with a new and empty profile? See http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile and http://support.mozilla.org/kb/Managing%20profiles . 

In case you are only testing: Please do NOT use bugzilla.mozilla.org for testing, as this is a production Bugzilla! Use https://landfill.bugzilla.org/ for testing Bugzilla instead!

Comment 2

[(mostly gone) XtC4UaLL [:xtc4uall]]

Reopen with Comment 1 addressed.