Crash & Restart Reqd when creating IMAP acct. creates POP instead

RESOLVED INCOMPLETE

Status

SeaMonkey
MailNews: Account Configuration
RESOLVED INCOMPLETE
4 years ago
3 years ago

People

(Reporter: daemoncan, Unassigned)

Tracking

SeaMonkey 2.22 Branch
x86
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.57 Safari/537.36

Steps to reproduce:

Edit > Mail & Newsgroups Account Settings
Add Account
Email Account > (Enter Name & Email Address) > Choose IMAP (port changes to 143), enter Incoming Server & user name, > Enter outgoing username,  > accept existing account name.

Account creation summary appears:
All parameters entered appear correct.

> Finish 


Actual results:

Crash!  Mozilla Crash Reporter pops up.

Details:
AdapterDeviceID: 0x042f
AdapterVendorID: 0x10de
Add-ons: %7Bf13b157f-b174-47e7-a34d-4815ddfdfeb8%7D:0.9.89,%7B59c81df5-4b7a-477b-912d-4e0fdf64e5f2%7D:0.9.90.1,gContactSync%40pirules.net:0.3.6,%7B73a6fe31-595d-460b-a920-fcc0f8843232%7D:2.6.8.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:2.22.1,remotexulmanager%40xulforge.com:1.2.3
AvailablePageFile: 1971834880
AvailablePhysicalMemory: 848797696
AvailableVirtualMemory: 1898037248
BuildID: 20131113180422
CrashTime: 1386108839
EMCheckCompatibility: true
Email: xxxx@xxxx.com
InstallTime: 1384890185
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x042f, AdapterSubsysID: 049210de, AdapterDriverVersion: 6.14.11.6926
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- 
ProductID: {92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a}
ProductName: SeaMonkey
ReleaseChannel: release
SecondsSinceLastCrash: 1015
StartupTime: 1386107830
SystemMemoryUsePercentage: 60
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL: 
Vendor: Mozilla
Version: 2.22.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :  
 MSAFD Tcpip [UDP/IP] : 2 : 2 :  
 MSAFD Tcpip [RAW/IP] : 2 : 3 :  
 RSVP UDP Service Provider : 6 : 2 :  
 RSVP TCP Service Provider : 6 : 1 :  
 MSAFD RfComm [Bluetooth] : 2 : 1 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{AC777A9F-07D7-46AC-900C-BF3714008A55}] SEQPACKET 7 : 2 : 5 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{AC777A9F-07D7-46AC-900C-BF3714008A55}] DATAGRAM 7 : 2 : 2 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{830E188E-489F-430F-B87F-BF0FA1194BFE}] SEQPACKET 6 : 2 : 5 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{830E188E-489F-430F-B87F-BF0FA1194BFE}] DATAGRAM 6 : 2 : 2 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{FAB6596F-3EFF-4A4C-8013-98FBDAD8BD37}] SEQPACKET 3 : 2 : 5 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{FAB6596F-3EFF-4A4C-8013-98FBDAD8BD37}] DATAGRAM 3 : 2 : 2 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{D5D7E728-6E9F-4BEB-8E7D-165C17DDC31B}] SEQPACKET 0 : 2 : 5 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{D5D7E728-6E9F-4BEB-8E7D-165C17DDC31B}] DATAGRAM 0 : 2 : 2 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{EA219350-B25F-4304-B0A7-CA6C15D25C3F}] SEQPACKET 1 : 2 : 5 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{EA219350-B25F-4304-B0A7-CA6C15D25C3F}] DATAGRAM 1 : 2 : 2 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8FB8631-14EB-4BD0-9EBA-74664FE3AF1E}] SEQPACKET 2 : 2 : 5 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8FB8631-14EB-4BD0-9EBA-74664FE3AF1E}] DATAGRAM 2 : 2 : 2 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{0688B59A-97A8-4E2D-AA46-3F4578499ABE}] SEQPACKET 4 : 2 : 5 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{0688B59A-97A8-4E2D-AA46-3F4578499ABE}] DATAGRAM 4 : 2 : 2 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{3687DEED-2F18-493D-B624-9B94AD0C7D81}] SEQPACKET 5 : 2 : 5 :  
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{3687DEED-2F18-493D-B624-9B94AD0C7D81}] DATAGRAM 5 : 2 : 2 : 

This report also contains technical information about the state of the application when it crashed.


Expected results:

Should have created IMAP folder.  Upon restart, Seamonkey has created a POP folder instead

Comment 1

4 years ago
You need to provide crash id from about:crashes page
Flags: needinfo?(daemoncan)

Comment 2

4 years ago
Are you able to duplicate the crash in a new, clean Profile?

What browser & OS are you running?
(Reporter)

Comment 3

4 years ago
Crash ID: 4e1d7471-0943-4fc5-a44e-405b62131203
Flags: needinfo?(daemoncan)
(Reporter)

Comment 4

4 years ago
Browser: Seamonkey (But Chrome & Firefox also installed)
OS: WinXP SP3
HW: Dell T5400 QC Xeon @ 2.67G 2GBR

Did not try duplicating error under fresh profile.  Will try.

Comment 5

4 years ago
you could try starting in safe mode.
my guess is it will be one of the addons.

{f13b157f-b174-47e7-a34d-4815ddfdfeb8}	0.9.89
{59c81df5-4b7a-477b-912d-4e0fdf64e5f2}	0.9.90.1
gContactSync@pirules.net	0.3.6
{73a6fe31-595d-460b-a920-fcc0f8843232}	2.6.8.7
{972ce4c6-7e08-4474-a285-3208198ce6fd}	2.22.1
remotexulmanager@xulforge.com	1.2.3
Crash Signature: [@ @0x66726550 ]

Comment 6

3 years ago
please give us an update
Flags: needinfo?(daemoncan)
Whiteboard: [closeme 2014-09-15]

Comment 7

3 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(daemoncan)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2014-09-15]
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