94644 - bnyonline.com - Unable to login to The Bank of New York Online banking

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect)

Description

[Antonio Lam]

Build used: 2001072700-0.9.2

1.  Go to the Bank of New York web site: http://www.bnyonline.com/
2.  Click on the "Log in Here" red icon in the upper right conner

Verify that the site just return a blank page.

Comment 1

[Zach Lipton [:zach]]

I'll confirm this in a bit

Comment 2

[Bob Clary [:bc] (inactive)]

All Evangelism Bugs are now in the Product Tech Evangelism. See bug 86997 for
details.

Comment 3

[Henri Sivonen (:hsivonen)]

The problem exists. However, I'm not sure whether this is an evang issue or a
DOM Level 0 bug.

They try to submit a form using document.forms[0].submit(), but document.forms[0]
 has no properties.

Comment 4

[Bob Clary [:bc] (inactive)]

-> Aruner

Comment 5

[Keyser Sose]

Marking NEW.

Comment 6

[Zach Lipton [:zach]]

mass-reassign of all bank bugs to the banks component. You may filter 
for this change by searching for the string 'ilovetriagebecauseitisfun'

Comment 7

[Erb]

This is a problem with the javascript logon() being used.  Every other browser
handles it.

Comment 8

[Bob Clary [:bc] (inactive)]

mine

Comment 9

[Bob Clary [:bc] (inactive)]

dw 3 foo.

Comment 10

[Bob Clary [:bc] (inactive)]

I will contact them however *you too can help* by complaining that they do not
support Mozilla, Netscape 7, CompuServe 7, AOL for Mac OS X, ....

ns7 not supported message http://www.bankofny.com/pages/ipbs_bnyonlinesystemreqs.htm

feedback form:
https://wwwd.bankofny.com/EPS/Response.nsf/response?OpenForm&Dept=Bank+of+New+York&Contact=webcomments

Comment 11

[Susie Wyshak]

The login page now loads in 11/20 branch (Netscape 7). Marking this FIXED.

Comment 12

[Nick Bebout]

SPAM: New Components