947369 - [B2G] [Twitter] Photos fail to load when selected

Status: RESOLVED WONTFIX

(Tech Evangelism Graveyard :: Preinstalled B2G Apps, defect, P2)

Description

[Chris Kreinbring [:CKreinbring]]

Attachment: Screenshot of blank photo page

Description:
Tapping on another user's photo feed almost always fails to load the photo properly, showing the user a blank black pane.

Repro Steps:
1) Update Buri to Build ID: 20131204004003
2) Launch Twitter from either the Social section of Everything.me or by downloading the app in the Marketplace.
3) Navigate to a feed with photos.
4) Tap a photo to display it.
5) Observe the page that appears.

Actual:
The photo fails to load, leaving the user with a blank black page and the title bar.

Expected:
The photo and relevant tweet load properly every time, as well as the Next and Previous symbols.

Environmental Variables
Device: Buri 1.2 commercial RIL
Build ID: 20131204004003
Gecko: http://hg.mozilla.org/releases/mozilla-b2g26_v1_2/rev/758f3fb32dda
Gaia: 8d762f3376318fd6be390432db750ae4904c9ab6
Platform Version: 26.0
RIL Version: 01.02.00.019.102

Notes:
Also repros on Leo 1.1 mozilla RIL
Repro frequency: 80%
See attached screenshot

Comment 1

[Elisa Helton]

Reproduced on a Helix device v1.1hd build 20131120042019

Jeremy, can you please provide a date for when this bug will be fixed?

Comment 2

[Jeremy Forrester]

Cross posted to jira, probably related to 910115

We will investigate in 14Q1

Comment 3

[Nicole Fong]

Hi Jeremy, are there any updates regarding this bug?  Will it be fixed by the end of 14Q1?

Comment 4

[joseenrique.alvarezfernandez]

Jeremy, on the OPENC v1.3 seems to be ok. Can you confirm that the bug has been solved or is it that I'm testing something different?

Comment 5

[Nicole Fong]

Every profile I go to still does not have a photo feed so I am unable to fully test this bug because the functionality is no longer visible. 

Jeremy, do you plan on putting back a photo/video feed?  If so, when?

Comment 6

[Jeremy Forrester]

Hey Nicole, I don't recall there ever being a photo/video feed as part of the mobile web experience. Currently photos can be viewed either in the individual tweets they are part of - or as part of the 'photo rail' which allows you to scroll through a users recent images. 

I can't reproduce this bug using the photo rail (although there is a known issue with the photo rail scrolling back to the first image 910115) 

If there was a separate photo video feed, that functionality was obviously removed in an update. In that case we have no specific plans to bring it back

Comment 7

[Nicole Fong]

Thanks for the quick response Jeremy.  I think I meant to say photo rail when I said photo/video feed and I don't have that on my app. Is there a Twitter page you can refer me to that has a photo rail, please?

Comment 8

[Jeremy Forrester]

Attachment: 2014-03-27-09-55-02.png

Hey Nicole, I see the photo rail on my device, I've attached a screenshot, it should be between the tweets and recommended accounts

Comment 9

[Nicole Fong]

Interesting.  It's not showing up on my Buri v1.3.  Jose, can you take a look at your phone and see if you can see a photo rail.  Refer to Jeremy's attachment in comment 8.

Comment 10

[joseenrique.alvarezfernandez]

Hi, I don't see the photo rail on any of of v1.3 devices but I see the photo rail on my v1.1 devices.

I have no idea why, but I was wondering if it could be because of the user agent?

Comment 11

[joseenrique.alvarezfernandez]

regarding comment 10, i don't see the photo rail on either Buri 1.3 and OPENC v1.3

Comment 12

[Jeremy Forrester]

I have filed a bug to investigate why the photo rail is not showing on 1.3 devices. Are there any significant changes to the UA string between the two versions?

Comment 13

[joseenrique.alvarezfernandez]

Hi jeremy

Sorry for this late response.
Here you have the info about the UA
-ZTE Open C (v1.3):Mozilla/5.0 (Mobile; Open C;rv:28.0) Gecko/28.0 Firefox/28.0
-ZTE Open II (v1.3): Mozilla/5.0 (Mobile; Open 2; rv:28.0) Gecko/28.0 Firefox/28.0
-TCL Fire C (v1.3):Mozilla/5.0 (Mobile; ALCATELOneTouch4019X/SVN 02004; rv:28.0) Gecko/28.0 Firefox/28.0

Comment 14

[Jeremy Forrester]

Thanks, I cross posted this as MTWO-193

Comment 15

[joseenrique.alvarezfernandez]

Ok. Let us know any update on this

Comment 16

[Sylvestre Ledru [:Sylvestre]]

Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.

Comment 17

[Sylvestre Ledru [:Sylvestre]]

Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.

Comment 18

[Sylvestre Ledru [:Sylvestre]]

Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.