949847 - [Email] Cannot read Email via 3G network, Ok while switching to Wifi

Status: RESOLVED DUPLICATE of bug 914569

(Firefox OS Graveyard :: Gaia::E-Mail, defect)

Description

[Eric Chang [:ericcc] [:echang]]

Attachment: 2013-12-13-10-22-34.png

Description:
Cannot read Email via 3G network,  Ok while switching to Wifi 


Steps to Reproduce:

1. Set up an email account with some email via Wifi
2. Read inbox
3. Turn off Wifi, using 3G network

Expected Results:
* Can read email


Actual Results:
* Bad Password notification shown


Additional Notes:
* Works fine while switching back to Wifi


Environmental Variables:

Version: 1.2
Device: Buri
Build Date: 12/12/2013
RIL Type (Mozilla RIL or Commericial RIL): Commericial RIL

Comment 1

[Eric Chang [:ericcc] [:echang]]

Attachment: WifiOKAY.png

Comment 2

[Eric Chang [:ericcc] [:echang]]

Attachment: 3GBadPassword.png

Comment 3

[Andrew Sutherland [:asuth] (he/him)]

gmail probably thinks the IP address of the 3G network is suspicious and this is us mis-reporting that error as a bad password.  Bug 914569 covers handling the error case better.

Log in to the gmail web interface and tell gmail the IP address is okay.  If there doesn't seem to be an indication there, please generate a logcat where you enter the password in the dialog.  We should log something useful during the checkAccount notification.

Comment 4

[Andrew Sutherland [:asuth] (he/him)]

Just looked at the wifi-okay png.  That is showing us this is what the problem is.  Duping to bug 914569.