951949 - [B2G][Contacts]Selecting Cancel option to not import Gmail or Hotmail contacts causes device to be nonresponsive

Status: RESOLVED DUPLICATE of bug 936250

(Firefox OS Graveyard :: Gaia::Contacts, defect)

Description

[Montoya Clemmons (MClemmons)]

When user chooses to stop an import of Contacts from Gmail or Hotmail within Contacts App Settings, the user is forced to restart or power off device or select the homescreen button to regain functionality

Repro Steps:
1) Update a buri to 1.3 BuildID: 20131218004002
2) Tap Contacts App
3) Tap gear icon in upper right
4) Tap import Contacts button
5) While import is in progress, tap Cancel button
6) While on Import Contacts page, select the '<' sign in upper left


Actual:
Device becomes non-responsive. Selecting any onscreen button or icon does not work. The only buttons responsive are the homescreen button and the power button to restart or power off device

Expected:
User taken to the Contacts Setting page

1.3 Environmental Variables:
Device: buri 1.3
BuildID: 20131218004002
Gaia: a99b23e73fe5630a877004746d0e7fcec1b6d653
Gecko: 369bdbff6c38
Version: 28.0a2
Firmware Version: 20131115


Notes:

Repro frequency: 100% 15/15
Link to failed test case: https://moztrap.mozilla.org/manage/case/7220/
See attached: video clip at http://www.youtube.com/watch?v=7DS1ZQaTBh0

Comment 1

[Montoya Clemmons (MClemmons)]

This issue does not reproduce on the latest 1.2 Buri build. The device is responsive. The '<' icon is responsive to take user to the appropriate screen on device. 

Below are Environmental variables

1.2 Environmental Variables:
Device: buri 1.2
BuildID: 20131218004002
Gaia: 38338b31b554cdb8c6242b15a966f171a0e7abaa
Gecko: dcffefec8206
Version: 26.0
Firmware Version: 20131115

Comment 2

[gbennett]

.:First Broken Build:.
Environmental Variables:
Device: Buri 1.3 mozRIL
BuildID: 20130925174530
Gaia: 7e42b4d690049709c62e8783910f16ab20869f42
Gecko: fa0e6916f88c
Version: 27.0a1
RIL Version: 01.02.00.019.102
Firmware Version: 20131115

.:Last Working Build:.
Environmental Variables:
Device: Buri 1.3 mozRIL
BuildID: 20130924040201
Gaia: a22ba4a3a9efd99f94adf9ece8a2b391d4df295b
Gecko: 1fda74e33e06
Version: 27.0a1
RIL Version: 01.02.00.019.102
Firmware Version: 20131115

I've found on some builds you need to select the "cancel" prompt two times instead of just one, but when this bug just started to show up (9/25) it is 100% repro the first time selecting "cancel".

Comment 3

[Joe Cheng [:jcheng] (please needinfo)]

triage: 1.3+ regression

Comment 4

[isabelrios]

ni [e-mail] to check if there is any step or information missing, or if can check with newer builds. With the str given cannot reproduce this issue with latest v1.3 build (01/07):
Gecko-118cfbe
Gaia-ff5f06d
Thanks

Comment 5

[Sarah Parsons]

I was able to reproduce this issue on the Buri 1.3 Build ID: 20140107004001

Gaia   ff5f06dd321f7d2bf4a5b311ded2c56e865d4f83
SourceStamp 71ad7ff30010
BuildID 20140107004001
Version 28.0a2

STR: 

1.Launch Contacts App.
2.Tap on Gear Icon.
3.Select Import Contacts.
4.Select Gmail, then sign in.
5.While contacts are loading, tap the cancel button. 

Actual: Contacts app become non-responsive.

Comment 6

[isabelrios]

Thanks Sara, it is when the contacts are being loaded not imported. I was cancelling the importation of contacts as per the str on comment 0.

Cancelling when the contacts are being loaded I was also able to reproduce the issue, but after several tries and tapping several times on 'Cancel' button.

Comment 7

[Francisco Jordano [:arcturus] [:francisco]]

Looks to me like another problem with our friend the navigation object.

Will take a look.

Comment 8

[Francisco Jordano [:arcturus] [:francisco]]

Hi,

after a while, I've realised this is a duplicate of bug 936250 that is already uplift to v1.3.

Also checked that cannot reproduce neither in master or v1.3