Closed Bug 952364 Opened 11 years ago Closed 11 years ago

Can't download recording from Vidyo Replay

Categories

(Infrastructure & Operations Graveyard :: AVOps: Vidyo, task)

Product:
Infrastructure & Operations Graveyard
Component:
AVOps: Vidyo
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: richard, Assigned: ghuerta, NeedInfo)

References

(
URL
)

Details

Download attempt fails because "connection is reset".
Assignee: nobody → ghuerta
Tim, I need help with this one.
Flags: needinfo?(tfairfield)
We will have to contact Vidyo support and do a team viewer session to pull this one. This is another reason to send the recordings to a NAS that we control.
Group: mozilla-corporation-confidential
Group: mozilla-corporation-confidential
Component: Vidyo → Vidyo Infrastructure
Product: Air Mozilla → Audio/Visual Infrastructure
Need to download another file. https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=ehSAWirmRaCONc7 This time I can't even log in. Are the passwords in the Vidyoserver gpg file current? Neither the admin nor super passwords work when pasted into the login dialog.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → WONTFIX
This is a problem for us who have been saving Vidyo from our meetings and want new members to be able to catch up on the backlog of meetings. You closed it as "WONTFIX" "Need info". What info do you require? I will help debug so that we can get this sorted out. Please reopen.
Product: Audio/Visual Infrastructure → Infrastructure & Operations
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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