Thunderbird emptied my entire Inbox when my kid touched "A" (archive) on the keyboard

RESOLVED WONTFIX

Status

Thunderbird
Mail Window Front End
RESOLVED WONTFIX
4 years ago
2 years ago

People

(Reporter: Elmar Krieger, Unassigned)

Tracking

10 Branch
x86_64
Linux

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [dupeme?])

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:10.0.11) Gecko/20121120 Firefox/10.0.11 (Nightly/Aurora)
Build ID: 20121120200247

Steps to reproduce:

Hi,

my little kid just walked by, touched the keyboard, and my IMAP Inbox was empty, locally as well as on the remote server. I'm using Thunderbird ESR 10.0.11 for Linux. The emails were also not in the trash, just gone.

Luckily, after a lot of searching, I found a newly created folder 'Archives/2013' which contained the missing emails, so I could move them back.

But looking at the stress this caused, I think it's a *VERY*BAD*IDEA* to have a keyboard shortcut to archive the entire Inbox in one shot, without any confirmation dialog. This should really be fixed to keep pain from others.

Anyway, thanks a lot for your otherwise great work!

Comment 1

4 years ago
Not part of this issue, but you *really* should update both firefox and Thunderbird.  The versions you are running are unsupported for 2 years, and have vulnerabilities.
Component: Untriaged → Mail Window Front End
Summary: Thunderbird emptied my entire Inbox when my kid touched the keyboard → Thunderbird emptied my entire Inbox when my kid touched "A" (archive) on the keyboard
Whiteboard: [dupeme?]

Comment 2

2 years ago
I think this is one of the cases we consider to be outside normal behavior that we would not guard against (just like holding down the delete key), because the difficulty is how to accomplish this without impeding someone who legitimately wants to archive many messages.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → WONTFIX
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