955082 - Gtalk login failure: Unexpected data received (XML Parsing Error)

Status: RESOLVED DUPLICATE of bug 775977

(Chat Core :: XMPP, defect)

Description

[Instantbot]

*** Original post on bio 1653 by Secretss <secretss.x AT gmail.com> at 2012-08-17 13:22:00 UTC ***

I connected my Gtalk account and it connects for a second and promptly disconnects and tries to reconnect. This goes on in a cycle until I eventually cancel the reconnection. This problem started ever since I updated to 1.2 and Gtalk login has never worked on 1.2. It was working on 1.1.

I tried another Gtalk account and that second one has no problems connecting.

I do not have 2-step verification on.

Comment 1

[Instantbot]

Attachment: Debug log from the error console. Contains warnings/errors pertaining to one failed Gtalk login only (and no other unrelated warnings).

*** Original post on bio 1653 as attmnt 1812 by secretss.x AT gmail.com at 2012-08-17 13:24:00 UTC was without comment, so any subsequent comment numbers will be shifted ***

Comment 2

[Florian Quèze [:florian]]

*** Original post on bio 1653 at 2012-08-17 20:04:59 UTC ***

The relevant error in the log is:

Error: parse-fatal-error: XML Parsing Error: prefix must not be bound to one of the reserved namespace names
Location: about:blank
Line Number 1, Column 9418:
Source File: resource:///modules/xmpp-session.jsm
Line: 189

It appears just after sending the user's vCard. The login is already successful and the roster has already been received.
Unfortunately the stanza we failed to parse isn't in the log, as we pretty print stanzas to the error console (ie they are printed after parsing).

Comment 3

[aleth [:aleth]]

*** Original post on bio 1653 at 2012-08-29 20:03:00 UTC ***

Also reported here https://bugzilla.mozilla.org/show_bug.cgi?id=775977, so confirming.

Comment 4

[Instantbot]

*** Original post on bio 1653 by Secretss <secretss.x AT gmail.com> at 2013-01-03 07:36:33 UTC ***

Is there any way I can help more with this error? It's still present in v1.3 :(

Comment 5

[Florian Quèze [:florian]]

*** Original post on bio 1653 at 2013-01-03 11:00:17 UTC ***

(In reply to comment #4)
> Is there any way I can help more with this error? It's still present in v1.3 :(

We know what the problem is (see https://bugzilla.mozilla.org/show_bug.cgi?id=775977). Unfortunately, it's a bug on Google's side that causes the gtalk server to send us invalid XML, and there's not much we can do about it :-(.