956381 - IARC screen is blank due to ReferenceError: hideshowAccordions is not defined

Status: RESOLVED WORKSFORME

(Marketplace Graveyard :: Developer Pages, defect, P1)

Description

[krupa raj[:krupa]]

Attachment: screenshot

Aurora 28.0a2 (2014-01-03)

steps to reproduce:
1. Upload an app on the latest Aurora
2. After submission, click Continue to set up Content ratings
3. Click the button to get the IARC certificate

expected behavior:
IARC questionnaire loads


observed behavior:
IARC screens loads but is blank. Console shows the following JS error


ReferenceError: hideshowAccordions is not defined 
Submission.aspx:6167

Comment 1

[Kevin Ngo [:ngoke]]

Note: works fine on Firefox Stable 27.0 on -dev.

Comment 2

[David Kassack]

Do we need to look into this?

Comment 3

[Kevin Ngo [:ngoke]]

It is worth looking into. The IARC form page may be broken when the next version of Firefox releases.

Comment 4

[krupa raj[:krupa]]

I see this on Firefox 26 as well. Definitely a P1

https://www.dropbox.com/s/lm5fjyh19b56b75/Screenshot%202014-01-03%2012.32.20.png

This is blocking me from testing this feature.

Comment 5

[Wil Clouser [:clouserw]]

Thanks for the reply David.  Sounds like this is blocking further testing

Comment 6

[Simon Rah]

I tried the latest version of FF (26) and Aurora (28) and didn't get the error in either.  

How are you getting to the page?  If using the above URL (https://www.globalratings.org/iarcDEMORating/Submission.aspx) without the correct form parameters, a message appears saying that the user has to come from a storefront, then a blank Submission form is shown.  Could this be what's happening?  

The site must be accessed via the FF storefront or directly using our test page: https://www.globalratings.org/iarcDEMOClient/bridge.aspx

- Simon/ESRB

Comment 7

[krupa raj[:krupa]]

I am visiting the ESRB site from Marketplace developer hub.

STR:
1. Upload an app to marketplace devhub
2. Click Continue after submission to set up Content ratings


I made a screencast: http://screencast.com/t/lSSwAdwXT

Comment 8

[David Kassack]

I'm not certain if this has been resolved because we see that the submission was eventually processed, but from our side (ESRB/IARC), we have been unable to duplicate this error. Please let me know if this requires additional follow-up.

Comment 9

[krupa raj[:krupa]]

The page loads with content now. Closing this as WFM. I'll reopen if I can reproduce it.