Make updates to the Gear Request Bug Form

RESOLVED FIXED

Status

()

bugzilla.mozilla.org
General
RESOLVED FIXED
4 years ago
4 years ago

People

(Reporter: Jennifer Balaco, Assigned: glob)

Tracking

Production
x86
Mac OS X

Details

(URL)

Attachments

(4 attachments)

(Reporter)

Description

4 years ago
Created attachment 8356821 [details]
team + department code list

Hello! And Happy New Year!

I have a few minor updates for the existing gear request form [1]. 
1. Update top copy: 
Want gear? Follow the steps below and click Submit Request.

Requests are reviewed and processed on Monday morning. Any requests received after 9 am Monday will be processed the following week. 
- If approved, your request will either be sent to our gear partner, Staples, for shipment or it will be available for pick-up from your Mozilla space. 
- If your request is not approved, we will let you know why or possibly ask for more information. 

[The last two sentences remain the same]

2. Update Team + Department code list (list attached)
3. Update My Mozilla Space list to include Portland, Tokyo, Beijing, and Taiwan (addresses for these offices attached)
4. Update gear needed list (will attach a list to the bug once I get this from Staples)
5. Remove jbalaco@mozilla.com from the cc list. I get the notices two times, since I'm also on the gearteam@mozilla.com alias.

Please let me know if you need any additional information for these changes. Thank you for your help!

Jennifer

[1] https://bugzilla.mozilla.org/form.gear
(Reporter)

Comment 1

4 years ago
Created attachment 8356822 [details]
new office addresses
(Reporter)

Comment 2

4 years ago
Created attachment 8358670 [details]
gear list update
(Reporter)

Comment 3

4 years ago
Hi, 

I just wanted to check in to see if there is anything else you need from me to get started on these changes. 

Also, please disregard #5. After discussing it with Chelsea, we realized that I need my "regular" email on the cc list in order to see the bug, since I don't use bugzilla as gearteam@mozilla.

Thanks for your help to get these changes made. 

Cheers, 
Jennifer
(Assignee)

Comment 4

4 years ago
sorry about the delays here; your request looks good and i'll work on this this week.
Assignee: nobody → glob
(Reporter)

Comment 5

4 years ago
No problem at all. Thank you again for your help in making our form even better!
(Assignee)

Comment 6

4 years ago
i've deployed the updated form for your evaluation/feedback at:
  https://bugzilla-dev.allizom.org/form.gear
Flags: needinfo?(jbalaco)
(Reporter)

Comment 7

4 years ago
Hi Glob, 

Thanks for making these changes. They look great. 

I have one final question about the gear form. Is it possible to download a spreadsheet or csv with the actual contents of the bug? I figured out how to download the list of bugs, but it only contains the metadata about the bugs, not the contents of the bugs. 

Thanks for any information you can provide. 

Cheers, 
Jennifer
Flags: needinfo?(jbalaco)
(Assignee)

Comment 8

4 years ago
(In reply to Jennifer Balaco from comment #7)
> I have one final question about the gear form. Is it possible to download a
> spreadsheet or csv with the actual contents of the bug? I figured out how to
> download the list of bugs, but it only contains the metadata about the bugs,
> not the contents of the bugs. 

csv isn't capable of capturing all the data which is in a bug, so this isn't possible.
can you explain why you're after a csv version of a bug?

if you want the list of gear requested in a csv format, we can create that as an attachment when the bug is created.
Flags: needinfo?(jbalaco)
(Reporter)

Comment 9

4 years ago
Sure. Every week in order to process the bugs, I have to cut and paste information from each bug into a bigger spreadsheet to send to Staples (also attaching an example of what I send to them). If I can just download all of this information, it would be such a huge time and effort saver!
Flags: needinfo?(jbalaco)
(Reporter)

Comment 10

4 years ago
Created attachment 8365235 [details]
sample of orders sent to Staples
(Assignee)

Comment 11

4 years ago
i've updated the gear form so it attaches a csv file matching your sample:
  https://bugzilla-dev.allizom.org/form.gear
Flags: needinfo?(jbalaco)
(Reporter)

Comment 12

4 years ago
This looks great. Let me confirm with Chelsea that it's good to push these changes live, hopefully by the end of the day today. 

Thanks!
Flags: needinfo?(jbalaco)
(Reporter)

Comment 13

4 years ago
Thank you again for all of your help with this and such a quick fix! The changes are ready to go live. Do you know if this will make it for tomorrow's build or will it need to be a part of next week's? 

Cheers!
(Assignee)

Comment 14

4 years ago
this will make it for tomorrow's push.

Committing to: bzr+ssh://bjones%40mozilla.com@bzr.mozilla.org/bmo/4.2/
modified extensions/BMO/Extension.pm
modified extensions/BMO/template/en/default/bug/create/create-swag.html.tmpl
Committed revision 9218.
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → FIXED
(Assignee)

Comment 15

4 years ago
this change is now live.
(Reporter)

Comment 16

4 years ago
Awesome! Thank you for your help!
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