M093 crash [@ 0x0068f5b4 ]

VERIFIED FIXED

Status

--
critical
VERIFIED FIXED
18 years ago
11 years ago

People

(Reporter: jcarpenter0524, Assigned: mscott)

Tracking

({crash, topcrash})

Trunk
x86
Windows 98
crash, topcrash

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

(Reporter)

Description

18 years ago
This bug is a topcrasher for M093

Here are some URLs & Comments that might help repro this crash:

     (34037191)      Comments: Upgrade from 0.92 to 0.93.  Now it
crashes every time I start it.
     (34033183) Comments: Step 1: Update Mozilla 0.9.2 to 0.9.3Step 2: Navigator 
opened
automaticStep 3: Open Mail Window and crash
     (34024771) Comments: I just opened the email client and it crashed
     (34021692) Comments: Installed 0.93 and ran it for the first time.
     (34019258) URL: trying to access netnews.voicenet.com
     (34019258) Comments: Clicked on mail icon.... clicked on newsgroup 
server...
windows errorWin 98 4.10.1998  IE 5  K6-2 on a compaq presario 5220---MOZILLA 
caused an
invalid page fault inmodule <unknown> at 0000:0068f5b4.Registers:EAX=00000000 
CS=0177
     (34019258) Comments:  EIP=0068f5b4 EFLGS=00010246EBX=0068f612 SS=017f 
ESP=0068f56c
EBP=00000001ECX=00001000 DS=017f ESI=0068f68c FS=6c9fEDX=0068f51c ES=017f 
EDI=0068f5c4
GS=0000Bytes at CS:EIP:00 00 00 00 6b 24 d0 60 b4 f5 68 00 06 01 f1 03 Stack
dump:0068f5c4
     (34019258) Comments:  0068f670 60c108cd 03f24118 00000068 00000004 0068f594
00000000 039653b0 01d6bf80 00001000 78033238 ffffffff 00680006 00000001 00000018 
---
     (34010677) Comments: MOZILLA caused an invalid page fault inmodule 
<unknown> at
0000:0068f5b4.Registers:EAX=00000000 CS=0177 EIP=0068f5b4 
EFLGS=00010246EBX=0068f612
SS=017f ESP=0068f56c EBP=00000001ECX=00001000 DS=017f ESI=0068f68c 
FS=40f7EDX=0068f51c
ES=017f
     (34010677) Comments:  EDI=0068f5c4 GS=0000Bytes at CS:EIP:00 00 00 00 6b 24 
d0 60
b4 f5 68 00 06 01 47 02 Stack dump:0068f5c4 0068f670 60c108cd 02553338 00000068
00000004 0068f594 00000000 02569010 01fa0580 00001000 ffffffff 0068f5f8 78000006
00000001 78001010 
     (34009469) URL: wwww.mozilla.org
     (34003698) Comments: Browser was downloading a file and I clicked on the 
mail icon
to check my email.
     (34002304) Comments: starting mozilla
     (34002115) Comments: starting mozilla mail from navigator
     (33996452) Comments: It seems that every time when the mail client ist 
tsrating
Mozilla crashes...
     (33995501) Comments: I rebooted the computer but the mail program still 
crashed.
     (33995426) Comments: The mail program crashed when I tried to start it from 
the
browser based toolbar (bottom left).  This may be temporary since I had just 
installed
.93 and it opened up and started running after installation.  I'll be closing
everything down and rebooting
     (33995426) Comments:  the computer to see if I can run without crashing.
     (33995338) URL: java.sun.com
     (33995338) Comments: I cannot open mail at all  it always crashes
     (33994034) Comments: trying to open Mail/news after installing 0.9.3 over 
0.9.2
     (33985650) Comments: Opening email client.
     (33984591) Comments: openning mozilla mail to check my pop3 account
     (33984534) Comments: Same as before  I tried the email client and got an 
illegal
operation error which closed the program.  I recently upgraded to ver 0.9.3 
which I
installed into the same directory as ver 0.9.2.
     (33983661) Comments: tried to open email client and program preformed an 
illegal
operation
     (33980577) Comments: open messenger
     (33980185) URL: www.steropsis.com
     (33980185) Comments: trying to read email
     (33980082) Comments: attempting to open email client
     (33979570) Comments: Started the Mail client after the browser was 
running...
     (33978284) Comments: Tried to bring up mail client from clicking the link 
at the
bottom left of the browser window.
     (33978209) Comments: trying to open mail
     (33972964) Comments: Trying to retrieve news group headers
     (33969453) Comments: just upgraded to 0.9.3.Now every time I open the 
messenger
the window opens and immediately after that Mozilla crashes.
     (33966683) Comments: started mail program
     (33965178) Comments: I cliked on Taks -> Mail. This is repeateable for me.
     (33965149) Comments: I clicked on Taks -> Mail and Mozilla crashed.
     (33962203) Comments: Installed Mozillav0.93 over v0.92. Now it crashes  
when I
start the messanger.
     (33961966) Comments: opened my mailbox (IMAP)
     (33960519) Comments: Clicked the mail icon
     (33954405) Comments: Opening Mail window crashes 9.3 allways and works with 
9.2
     (33948218) Comments: can't read my mail anymore. Upgraded to 0.93
     (33938512) URL: ftp.mozilla.org
     (33938512) Comments: Opening Mail
     (33937983) Comments: starting Mozilla Mail
     (33933159) Comments: Trying to start Mozilla. Messenger window had opened.
Navigator failed to open.
     (33932953) Comments: Mozilla was starting up
     (33932322) Comments: starting up Mozilla
     (33930267) Comments: press mail button at bottom of browser
     (33922421) Comments: e-mail
     (33917275) Comments: I opened mozilla mail from the tasks menu and after it
finished drawing the mail application on the screen mozilla crashed.  
     (33915514) Comments: the navigator was running for a long time. I pressed 
the
"mail" button at the bottom  the mailer window appeared  and then mozilla 
crashed
     (33914757) Comments: I clicked on the Mail button and the browser crashed. 
I have
had this happen on two different machines. One running Windows 2000 SP2 and the 
other
running Windows ME. 
     (33908785) Comments: Whatever I do mozilla won't start.
     (33908614) Comments: Installed 0.9.3 and started it first time.
     (33908169) URL: ftp.mozilla.org
     (33908169) Comments: Opening Mail 
     (33908148) URL: ftp.mozilla.org
     (33908148) Comments: Opening Mail


Here's a common stack trace:

Incident ID 34010644 
0x0068f5b4 
0x16007004
(Reporter)

Updated

18 years ago
Keywords: crash, topcrash
(Reporter)

Comment 1

18 years ago
added crash & topcrash keywords

Updated

18 years ago
Severity: normal → critical

Comment 2

18 years ago
Janc, Jpatel or namachi: is this still submitted often?
This crash is not reported as topcrash in Current development or Netscape 6.10.
But, we need to wait for the Milestone 0.94 branch to confirm that this problem
went away. 
 

(Reporter)

Comment 4

18 years ago
This stack sig is not showing up in either N620 or M094.  
Marking fixed unless someone disagrees...
Status: NEW → RESOLVED
Last Resolved: 18 years ago
Resolution: --- → FIXED

Comment 5

17 years ago
Verified on above scenarios for the current build 10-04-05-0.9.4 build.
No crash anymore. Marking as verified.
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
Crash Signature: [@ 0x0068f5b4 ]
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