Closed Bug 95964 Opened 24 years ago Closed 16 years ago

Messages disappear from many mail folders

Categories

(MailNews Core :: Backend, defect)

x86
Windows 2000
defect
Not set
major

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: nahum, Unassigned)

References

()

Details

(Whiteboard: closeme 2009-03-15)

From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; AT&T WNS5.0; GTE_IE5) BuildID: Don't know -- related to the new release 6.1 I installed 6.1 over 6.01. When I opened Mail, many of the folders that previously contained many messages are empty. When I check the file size (using Explorer), the file with the folder name (from which the messages disappeared) has 0 size. Reproducible: Didn't try Steps to Reproduce: 1. Can't reproduce since the mail is gone! don't know how to bring it back 2. 3. After installing 6.1, I found several "nstmp" mail folders (temporary???), some of them were empty while others had messages that belonged to other folders. I consider this bug in the same category as A MAJOR VIRUS. it obliterated mail record of about 3 years!!!!
After viewing other similar complaints posted at various news groups, I think I noticed the mail disappearance after running the "compact folders" function. But I'm not sure if this was the cause.
How did your 6.0 profile get created? Was it migrated from a 4.x profile or created by 6.0? Did a folder compaction happen? That's the only way I can imagine the nstmp files appearing. Or did the folders all disappear the first time you ran 6.1?
Status: UNCONFIRMED → NEW
Component: Mail Database → Mail Back End
Ever confirmed: true
I migrated from 4.7x to 6.0, and then to 6.01 and finally to 6.1. I think one of the first things I did after installing 6.1 was to hit the "compact folders" button. The folders have noot actually disappear, they are just empty with no mail in them. The *.msf file is there with a size of 2 KB, but the actual mail file has a size of 0 KB.
over to Navin - sounds like his compact bug.
Assignee: bienvenu → naving
*** Bug 104784 has been marked as a duplicate of this bug. ***
mass re-assign.
Assignee: naving → sspitzer
Product: MailNews → Core
sorry for the spam. making bugzilla reflect reality as I'm not working on these bugs. filter on FOOBARCHEESE to remove these in bulk.
Assignee: sspitzer → nobody
Filter on "Nobody_NScomTLD_20080620"
QA Contact: esther → backend
Product: Core → MailNews Core
Do you still see this problem using latest version?
Whiteboard: closeme 2009-03-15
RESO INCO due to lack of response to last question. If you feel this change was made in error, please respond to the bug with your reasons why.
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.