Messages disappear from many mail folders

RESOLVED INCOMPLETE

Status

MailNews Core
Backend
--
major
RESOLVED INCOMPLETE
17 years ago
9 years ago

People

(Reporter: n. gat, Unassigned)

Tracking

Trunk
x86
Windows 2000

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2009-03-15, URL)

(Reporter)

Description

17 years ago
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; AT&T WNS5.0; GTE_IE5)
BuildID:    Don't know -- related to the new release 6.1

I installed 6.1 over 6.01.  When I opened Mail, many of the folders that 
previously contained many messages are empty.  When I check the file size 
(using Explorer), the file with the folder name (from which the messages 
disappeared) has 0 size.  

Reproducible: Didn't try
Steps to Reproduce:
1. Can't reproduce since the mail is gone! don't know how to bring it back
2.
3.

After installing 6.1, I found several "nstmp" mail folders (temporary???), some 
of them were empty while others had messages that belonged to other folders.  

I consider this bug in the same category as A MAJOR VIRUS.  it obliterated mail 
record of about 3 years!!!!
(Reporter)

Comment 1

17 years ago
After viewing other similar complaints posted at various news groups, I think I 
noticed the mail disappearance after running the "compact folders" function.  
But I'm not sure if this was the cause.

Comment 2

17 years ago
How did your 6.0 profile get created? Was it migrated from a 4.x profile or
created by 6.0? Did a folder compaction happen? That's the only way I can
imagine the nstmp files appearing. Or did the folders all disappear the first
time you ran 6.1?
Status: UNCONFIRMED → NEW
Component: Mail Database → Mail Back End
Ever confirmed: true
(Reporter)

Comment 3

17 years ago
I migrated from 4.7x to 6.0, and then to 6.01 and finally to 6.1.  I think one
of the first things I did after installing 6.1 was to hit the "compact folders"
button.  

The folders have noot actually disappear, they are just empty with no mail in
them.  The *.msf file is there with a size of 2 KB, but the actual mail file has
a size of 0 KB.

Comment 4

17 years ago
over to Navin - sounds like his compact bug.
Assignee: bienvenu → naving

Comment 5

17 years ago
*** Bug 104784 has been marked as a duplicate of this bug. ***
mass re-assign.
Assignee: naving → sspitzer
Product: MailNews → Core
sorry for the spam.  making bugzilla reflect reality as I'm not working on these bugs.  filter on FOOBARCHEESE to remove these in bulk.
Assignee: sspitzer → nobody
Filter on "Nobody_NScomTLD_20080620"
QA Contact: esther → backend
(Assignee)

Updated

10 years ago
Product: Core → MailNews Core

Comment 9

9 years ago
Do you still see this problem using latest version?
Whiteboard: closeme 2009-03-15
RESO INCO due to lack of response to last question. If you feel this change was made in error, please respond to the bug with your reasons why.
Status: NEW → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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