Closed Bug 95971 Opened 23 years ago Closed 20 years ago

Inbox sub-folders imported from Outlook PST files are lost when moving

Categories

(MailNews Core :: Import, defect)

x86
Windows 98
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: davidr, Assigned: cavin)

References

Details

(Keywords: dataloss, Whiteboard: imp-mail)

When importing an Outlook PST that contains subfolders under the Inbox, Mozilla behaves erratically. Attempting to move the subfolder out from under the Inbox causes it to disappear, and I have found no way of recovering it short of reimporting the Outlook PST. Since Mozilla Mail doesn't allow creation of subfolders under the Inbox and doesn't expect them to appear there, it should move the subfolders to the account root when importing a PST file.
Adding dataloss kw.
Severity: major → critical
Keywords: dataloss
Adding specification of OS (Windows 98 SE). Mozilla Build ID was 2001081504.
OS: other → Windows 98
setting bug status to New
Status: UNCONFIRMED → NEW
Ever confirmed: true
The Mail Data is actually not really lost. You can still import it in Evolution 1.0(Linux). Mozilla Mail doesn't seem to show it.
QA Contact: esther → nbaca
Whiteboard: imp-mail
Blocks: 126322
Bug 141462 looks related.
> Since Mozilla Mail doesn't allow creation of subfolders under > the Inbox and doesn't expect them to appear there, it should > move the subfolders to the account root when importing a PST file. At least since 1.2 I can create folder under Inbox. Reporter (David L. Reuthinger Jr.), does this bug still exist for you?
Assignee: sspitzer → cavin
Component: Profile Migration → Import
Summary: Subfolders of Inbox in imported Outlook PST files are lost → Inbox sub-folders imported from Outlook PST files are lost when moving
I have a PST I need to import this week so I'll give it a shot with 1.0.1, and then 1.2 and a nightly and see what happens.
Better late than never, as they say... I finally was able to set up a Windows box again, and I loaded up Outlook 2000 and Moz 1.4 on Win2k (no service packs and SP4) and was able to import the PST file just fine. I did have to set Outlook to Internet Mail Only in order to do it, though, or Moz complains that it can't find any mail to import. Good riddance, Outlook. :) I will give this a shot on Windows 98 when I have a 98 box to try it on... hopefully it won't take a year or so this time!
Product: MailNews → Core
Marking WFM per comment #8
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → WORKSFORME
Product: Core → MailNews Core
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