96035 - citibank.com/ - [LAYERS] CityBank Poland Mozilla unfriendly

Status: VERIFIED WORKSFORME

(Tech Evangelism Graveyard :: Polish, defect, P2)

Description

[Jacek Piskozub]

Go to http://www.citibank.com/poland/consumer/polish/citidir/index.htm and try
to login using on of the two buttons: Login (English) or Wejscie (Polish). The
result: empty page. 

Most of its source is a JavaScript. This is the interesting part:

function CheckStyleSheets() {
if (navigator.appName=="Netscape") {
if (document.layers["STYL"] != null)
return true;
else
return false;
}
else if (navigator.appName=="Microsoft Internet Explorer") {
if (document.all["STYL"] != null)
return true;
else
return false;
}

So we have a layer problem.

BTW, the URLed page says explicite (in Polish) "Netscape 6.x is not supported".

Comment 1

[Katsuhiko Momoi]

CC'ing arun. He is dealing with Citibank US and the topic of international
issues has been touched on during the discussions. We probably should
ascertain if international operations of Citibank are tied to the US
main site.

Comment 2

[Jacek Piskozub]

-> CentralEurope

Comment 3

[Jacek Piskozub]

aruner: Should I reassign this to you? I can help you in any language problems
but I do not want to contact the bank myself as I do not have a netscape.com or
mozilla.org address and therefore would not be a serious correspondence partner
for them. 

Comment 4

[Jacek Piskozub]

Reassigning to Tristan per Katsuhiko's comment in bug 84456.

Comment 5

[Tristan Nitot]

Confirming. Accepting bug. Setting P2

Comment 6

[Doron Rosenberg (IBM)]

Jacek - I tried using the english link, and it opens a new window and all looks
fine.

Comment 7

[Jacek Piskozub]

It looks better than it used to but I could not log in. Maybe a temporary
problem on their side - I'll try again.

But they still claim (on page
http://www.citibank.pl/poland/consumer/polish/citidir/manualm.htm):
"W zwi

Comment 8

[Jacek Piskozub]

The rest of my comment was cut. They claimed (in translation): "Netscape 6 not
supported"

And they're prpbably right. Logging in with Mozilla0.9.9 results in
"Communication error 4000".

Comment 9

[Jacek Piskozub]

Marking WORKSFORME. Not it really started to work. I tested the site with 0.9.9
on both  Windows (98SE and ME) and Linux (RH 7.2).

The "Netscape6 not supported" is still there. That's why I do not mark the bug
fixed.

Comment 10

[Marek Stępień [:marcoos, inactive]]

Yano writes in MozillaPL.org's forum (
http://mozillapl.org/forum/viewtopic.php?p=12429#12429) that he received a message
from CitiBank Poland:

"Newer versions of Netscape aren't now blocked by us."

However, they still recommend using Netscape 4.7 or MSIE. They just stopped
blocking Netscape 7 and Mozilla.

So, maybe we should consider marking FIXED?

Comment 11

[Jacek Piskozub]

Verifying WORKSFORME. 

Comment 12

[Vedran Miletic]

tech evangelism june 2003 reorganization