citibank.com/ - [LAYERS] CityBank Poland Mozilla unfriendly

VERIFIED WORKSFORME

Status

Tech Evangelism Graveyard
Polish
P2
normal
VERIFIED WORKSFORME
16 years ago
3 years ago

People

(Reporter: Jacek Piskozub, Assigned: Tristan Nitot)

Tracking

Details

(Whiteboard: CentralEurope, URL)

(Reporter)

Description

16 years ago
Go to http://www.citibank.com/poland/consumer/polish/citidir/index.htm and try
to login using on of the two buttons: Login (English) or Wejscie (Polish). The
result: empty page. 

Most of its source is a JavaScript. This is the interesting part:

function CheckStyleSheets() {
if (navigator.appName=="Netscape") {
if (document.layers["STYL"] != null)
return true;
else
return false;
}
else if (navigator.appName=="Microsoft Internet Explorer") {
if (document.all["STYL"] != null)
return true;
else
return false;
}

So we have a layer problem.

BTW, the URLed page says explicite (in Polish) "Netscape 6.x is not supported".
(Reporter)

Updated

16 years ago
Whiteboard: CentralEurope

Comment 1

16 years ago
CC'ing arun. He is dealing with Citibank US and the topic of international
issues has been touched on during the discussions. We probably should
ascertain if international operations of Citibank are tied to the US
main site.
(Reporter)

Comment 2

16 years ago
-> CentralEurope
Assignee: nitot → piskozub
Component: European → Central Europe
QA Contact: momoi → pali
(Reporter)

Comment 3

16 years ago
aruner: Should I reassign this to you? I can help you in any language problems
but I do not want to contact the bank myself as I do not have a netscape.com or
mozilla.org address and therefore would not be a serious correspondence partner
for them. 
(Reporter)

Comment 4

16 years ago
Reassigning to Tristan per Katsuhiko's comment in bug 84456.
Assignee: piskozub → nitot
(Assignee)

Comment 5

16 years ago
Confirming. Accepting bug. Setting P2
Status: NEW → ASSIGNED
Priority: -- → P2

Updated

16 years ago
Summary: [LAYERS] CityBank Poland Mozilla unfriendly → citibank.com/ - [LAYERS] CityBank Poland Mozilla unfriendly

Updated

16 years ago
Keywords: evang500

Comment 6

16 years ago
Jacek - I tried using the english link, and it opens a new window and all looks
fine.
(Reporter)

Comment 7

16 years ago
It looks better than it used to but I could not log in. Maybe a temporary
problem on their side - I'll try again.

But they still claim (on page
http://www.citibank.pl/poland/consumer/polish/citidir/manualm.htm):
"W zwi
(Reporter)

Comment 8

16 years ago
The rest of my comment was cut. They claimed (in translation): "Netscape 6 not
supported"

And they're prpbably right. Logging in with Mozilla0.9.9 results in
"Communication error 4000".
(Reporter)

Comment 9

16 years ago
Marking WORKSFORME. Not it really started to work. I tested the site with 0.9.9
on both  Windows (98SE and ME) and Linux (RH 7.2).

The "Netscape6 not supported" is still there. That's why I do not mark the bug
fixed.
Status: ASSIGNED → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → WORKSFORME
Yano writes in MozillaPL.org's forum (
http://mozillapl.org/forum/viewtopic.php?p=12429#12429) that he received a message
from CitiBank Poland:

"Newer versions of Netscape aren't now blocked by us."

However, they still recommend using Netscape 4.7 or MSIE. They just stopped
blocking Netscape 7 and Mozilla.

So, maybe we should consider marking FIXED?
(Reporter)

Comment 11

15 years ago
Verifying WORKSFORME. 
Status: RESOLVED → VERIFIED

Comment 12

15 years ago
tech evangelism june 2003 reorganization
Component: Europe: Central → Polish
Product: Tech Evangelism → Tech Evangelism Graveyard
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