96214 - Add Bookmark causes MS Runtime Error

Status: RESOLVED WORKSFORME

Description

[Ubermonkey]

I went into bookmarks with Ctrl-B and opened a folder.  I chose File...New
Bookmark from the menu and got a popup error message:

   MS Visual C++ Runtime Error -- pure virtual function called

I clicked OK and then my Mozilla windows closed.  Talkback did not appear.

After reboot, I took the same steps and was able to reproduce this bug.
Doing a quick search, there are several similar bugs:
bug 73336, bug 72016, bug 86302, bug 91326, bug 70174, bug 91782

None of those looked like exactly my situation, but maybe they are related.

[Build 2001-07-28-08 on Windows NT 4]

Comment 1

[Chase Tingley]

[e-mail], what is your build ID?  thanks.

Comment 2

[Ubermonkey]

Build ID 2001072808

Comment 3

[Chris Lyon]

joelt, could you try this with a more recent build please?  This may clear up 
the problem.  Also, make sure you delete your old mozilla directory before 
reinstalling.

Thanks.

Comment 4

[Ubermonkey]

Chris, I meant to try different versions today but before doing so I decided to
test a little further for repeatability.  The best I can get is what *usually*
makes it crash for me:

1. Press Ctrl+B or Click Bookmarks..Manage Bookmarks
2. Open Personal Toolbar Folder
3. Open a subfolder
4. Click once on the FIRST bookmark in that folder
5. Click File...New Bookmark
6. New Bookmark dialog appears, with this Error window on top:
------------------------------------------------------
(title: Microsoft Visual C++ Runtime Library)
(image: red circle with white X)
Runtime error!

Program C:\Program Files\mozilla.org\Mozilla\mozilla.exe

R6025
- pure virtual function call
(button: OK)
------------------------------------------------------
7. Mozilla is gone, no talkback window appears

Omitting step 4, so that a folder is highlighted, has not caused a crash for me
so far.  Also, choosing a bookmark which is not first in its folder will not
cause a crash.  

After either of these, repeating iterations of the above steps 1-7 will NOT
cause a crash either.

However, if the Manage Bookmarks window is closed and then re-opened, steps 1-7
will again be able to cause a crash. 

Hope this helps!

[again, this is build 2001072808 on Windows NT 4; I'll try other builds once I
can get the bug more repeatable] 

Comment 5

[xyzzy]

I believe I was seeing this problem with earlier versions a few weeks ago.  it
stopped when I grabbed a newer build,  so I never filed a bug on it.

Comment 6

[Ubermonkey]

The bug still exists in 0.9.3 and Build 2001082803 (most recent nightly as of
now).  
I made sure to clean out my old mozilla directory each time before installing.
norton, which build were you using?  I'll try to reproduce it with that one.

Comment 7

[xyzzy]

joelt:  I didn't catch your comments until today.

No guarantees, but think I was on build 2001071604 when I was seeing this, and
think it got a lot better for me when I switched to build 2001080603.  Wish I
could  be of more help.

Comment 8

[R.K.Aa.]

*** Bug 99813 has been marked as a duplicate of this bug. ***

Comment 9

[R.K.Aa.]

Resolving as new, based on the duplicate. Please see comments there.

Comment 10

[Chris Lyon]

*** Bug 100343 has been marked as a duplicate of this bug. ***

Comment 11

[Claudius Gayle]

this bug and the dupe are reported against NT and I can't repro on Win98 - may
actually be NT only.

Comment 12

[Claudius Gayle]

switching OS to ALL since this bug has been reported on Win95 as well. I still
can't reproduce however. Accepting hypotheses about why this would affect some
and not all.

Comment 13

[Bernd Tegge]

After your remarks I I tried to narrow it down further:
- I've never had it happen with the classic theme.
- Using the modern theme it does not happen when I have a blank page as start page.
- When I set http://www.heise.de/newsticker/ as the start page and wait until the
  page has fully loaded, it happens sometimes.
- If I move from there to a different site (i.e. slashdot) it dies consistently
  (after Ctrl+B->New Bookmark, of course) 

Comment 14

[Chris Lyon]

*** Bug 102384 has been marked as a duplicate of this bug. ***

Comment 15

[Jesse Houwing]

I can confirm this bug in the 29th september trunk build in Windows 2000.

Comment 16

[Chris Lyon]

*** Bug 103735 has been marked as a duplicate of this bug. ***

Comment 17

[Matthew]

FYI I just downloaded 0.9.5 and the bug is still there.

Comment 18

[Ben Goodger (use ben at mozilla dot org for email)]

Paul Chen is now taking Bookmarks bugs. For your convenience, you can filter 
email notifications caused by this by searching for 'ilikegoats'.

Comment 19

[Paul Chen]

Mass move Ben's bugs dumped on me marked future with p5 to get off my untriaged
radar. You can filter out this email by looking for "ironstomachaussie"

Comment 20

[Chris Lyon]

Is anyone still seeing this in 0.9.6?
(fresh install, new profile)

Comment 21

[Peter Trudelle]

mass reassign of pchen bookmark bugs to ben

Comment 22

[Chris Lyon]

[e-mail], are you still seeing this on a recent build?

Comment 23

[Ubermonkey]

I'm not seeing this bug anymore on recent builds.  (Win 98, NT 4)

Thanks all!

Ubermonkey/joelt

Comment 24

[Chris Lyon]

Good to hear!

Resolving as WFM