962956 - Remote Wipe: Clears photos and messages off of device but doesn't incite factory reset

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: FindMyDevice, defect)

Description

[Erin Lancaster [:elan]]

STR:
(0) git commit id:aa989835
(1) Sign-in and be sure to enable WMF
(2) Double check and make sure there are some messages and photos (easy identifiable content to see go away)
(2) Go to: http://ec2-54-241-87-238.us-west-1.compute.amazonaws.com/e8b3f285405c9a6d80d8f9196b22a463
(3) Click on last entry and click 'erase'
(4) See that there is no feedback for the user, except for the network icon indicating that the server is talking to the client
(5) Wait long enough (~1 min) to see that the lock screen is displaying
(6) Check messaging app and check photo gallery app to see that content that was previously there is now gone
Expected behavior: based on my understanding, the remote wipe should have incited a factory rest (unless I misread on IRC)
Logs: https://www.pastebin.mozilla.org/4077546

Comment 1

[Guilherme Gonçalves [:ggp]]

The log tells us that everything looks fine as far as WMF is concerned. In fact, it did trigger a factory reset, but that operation itself failed. The error message about librecovery.so can be traced back to the implementation of factory reset at https://mxr.mozilla.org/mozilla-central/source/b2g/components/RecoveryService.js#23 .

As we discussed on IRC, factory reset does work as expected on my keon and I believe this bug was caused by the fact that you're using an unsupported device for testing. So I'm marking this resolved for now.