963969 - Unable to scroll through Motorola Motomaker website

Status: RESOLVED INCOMPLETE

(Firefox for Android Graveyard :: Toolbar, defect)

Description

[donrhummy]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:27.0) Gecko/20100101 Firefox/27.0 (Beta/Release)
Build ID: 20140123190227

Steps to reproduce:

visited this page (among other does that have also exhibited this issue): https://www.motorola.com/us/motomaker?pid=FLEXR1#exterior/backplate  and tried to scroll down to all the content


Actual results:

was only viewable to the bottom of the window. all content below the "fold" was unviewable.


Expected results:

the page should have allowed scrolling to vote all content

Comment 1

[Aaron Train [:aaronmt]]

This needs investigation into wether it's something we're doing or a tech evangelism issue for Motorola.

Comment 2

[Aaron Train [:aaronmt]]

I was able to reproduce on all channels on my Galaxy S4 (4.4.2).

Comment 3

[donrhummy]

(In reply to Aaron Train [:aaronmt] from comment #1)
> This needs investigation into wether it's something we're doing or a tech
> evangelism issue for Motorola.

I have had this happen on other sites as well. I will see if I can find them again and add them here.

Comment 4

[Aaron Train [:aaronmt]]

Even better, a minimized test-case exposing and pinpointing the problem.

Comment 5

[donrhummy]

(In reply to Aaron Train [:aaronmt] from comment #4)
> Even better, a minimized test-case exposing and pinpointing the problem.

Is there a way in firefox beta on Android to show the console (same as ctrl+shift+k on desktop)?

Comment 6

[Kartikaya Gupta (email:[e-mail])]

(In reply to donrhummy from comment #5)
> Is there a way in firefox beta on Android to show the console (same as
> ctrl+shift+k on desktop)?

You can use the remote debugger to get a console. https://developer.mozilla.org/en-US/docs/Tools/Remote_Debugging/Firefox_for_Android

Comment 7

[Michael Comella (:mcomella) [NI reported issues only: ex-Mozilla]]

(In reply to donrhummy from comment #3)
> I have had this happen on other sites as well. I will see if I can find them
> again and add them here.

I've seen this problem on ehow (e.g. [1]). The how-to content doesn't scroll, but the rest of the page appears to (but this could be devilishly confusing for untechnical users). ehow appears to capture the keystrokes to allow scrolling to the side between help "pages" (which you can do by swiping to the left really hard but it's practically unusable). Perhaps they have the content in an iframe?

[1]: http://www.ehow.com/how_6777502_use-download-manager-firefox.html

Comment 8

[BMO Automation]

We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.