Open Bug 963969 Opened 7 years ago Updated 2 years ago

Unable to scroll through Motorola Motomaker website

Categories

(Firefox for Android :: Toolbar, defect)

26 Branch
ARM
Android
defect
Not set
normal

Tracking

()

Tracking Status
firefox26 --- affected
firefox27 --- affected
firefox28 --- affected
firefox29 --- affected

People

(Reporter: donrhummy, Unassigned)

References

()

Details

(Keywords: reproducible)

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:27.0) Gecko/20100101 Firefox/27.0 (Beta/Release)
Build ID: 20140123190227

Steps to reproduce:

visited this page (among other does that have also exhibited this issue): https://www.motorola.com/us/motomaker?pid=FLEXR1#exterior/backplate  and tried to scroll down to all the content


Actual results:

was only viewable to the bottom of the window. all content below the "fold" was unviewable.


Expected results:

the page should have allowed scrolling to vote all content
Summary: Some web pages can not be fully viewed our scrolled on mobile → Some web pages can not be fully viewed or scrolled on mobile
This needs investigation into wether it's something we're doing or a tech evangelism issue for Motorola.
Status: UNCONFIRMED → NEW
Component: General → Graphics, Panning and Zooming
Ever confirmed: true
Keywords: reproducible
OS: Linux → Android
Hardware: x86_64 → ARM
Summary: Some web pages can not be fully viewed or scrolled on mobile → Unable to scroll through Motorola Motomaker website
I was able to reproduce on all channels on my Galaxy S4 (4.4.2).
(In reply to Aaron Train [:aaronmt] from comment #1)
> This needs investigation into wether it's something we're doing or a tech
> evangelism issue for Motorola.

I have had this happen on other sites as well. I will see if I can find them again and add them here.
Even better, a minimized test-case exposing and pinpointing the problem.
(In reply to Aaron Train [:aaronmt] from comment #4)
> Even better, a minimized test-case exposing and pinpointing the problem.

Is there a way in firefox beta on Android to show the console (same as ctrl+shift+k on desktop)?
(In reply to donrhummy from comment #5)
> Is there a way in firefox beta on Android to show the console (same as
> ctrl+shift+k on desktop)?

You can use the remote debugger to get a console. https://developer.mozilla.org/en-US/docs/Tools/Remote_Debugging/Firefox_for_Android
(In reply to donrhummy from comment #3)
> I have had this happen on other sites as well. I will see if I can find them
> again and add them here.

I've seen this problem on ehow (e.g. [1]). The how-to content doesn't scroll, but the rest of the page appears to (but this could be devilishly confusing for untechnical users). ehow appears to capture the keystrokes to allow scrolling to the side between help "pages" (which you can do by swiping to the left really hard but it's practically unusable). Perhaps they have the content in an iframe?

[1]: http://www.ehow.com/how_6777502_use-download-manager-firefox.html
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