964080 - Lynda.com isn't redirecting to Mobile site

Status: RESOLVED WONTFIX

(Web Compatibility :: Site Reports, defect, P5)

Description

[Abdul Rauf [:haseeb]]

Site: http://www.lynda.com/
Lynda.com isn't redirecting to Mobile site

:: Steps To Reproduce

1.Open Firefox Browser 
2. Enter lynda.com


:: Expected Result

http://m.lynda.com/?rp=http%3a%2f%2fwww.lynda.com%2f

:: Actual Result

Desktop site is served

:: Additional Information

Software Version: 1.2
Reporter's User Agent: Mozilla/5.0 (Linux; Android 4.4; Nexus 5 Build/BuildID) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/30.0.0.0 Mobile Safari/537.36

Comment 1

[Abdul Rauf [:haseeb]]

They are detection on server side

haseeb@haseeb-AO725:~$  http --print=Hh GET http://www.lynda.com User-Agent:"Mozilla/5.0 (Android; Mobile; rv:25.0) Gecko/25.0 Firefox/25.0"GET / HTTP/1.1
Accept: */*
Accept-Encoding: gzip, deflate, compress
Host: www.lynda.com
User-Agent: Mozilla/5.0 (Android; Mobile; rv:25.0) Gecko/25.0 Firefox/25.0

HTTP/1.1 301 Moved Permanently
Cache-Control: no-cache
Date: Sun, 26 Jan 2014 19:22:15 GMT
Expires: -1
Location: http://m.lynda.com/?rp=http%3a%2f%2fwww.lynda.com%2f
Pragma: no-cache
Server: Microsoft-IIS/7.5
Set-Cookie: ARPT=WNXOUVSw15-234CKIWM; path=/
Transfer-Encoding: chunked
X-AspNet-Version: 4.0.30319
X-AspNetMvc-Version: 2.0
X-Powered-By: ASP.NET

haseeb@haseeb-AO725:~$ http --print=Hh GET http://www.lynda.com User-Agent:"Mozilla/5.0 (Mobile; rv:18.1) Gecko/18.1 Firefox/18.1"
GET / HTTP/1.1
Accept: */*
Accept-Encoding: gzip, deflate, compress
Host: www.lynda.com
User-Agent: Mozilla/5.0 (Mobile; rv:18.1) Gecko/18.1 Firefox/18.1

HTTP/1.1 200 OK
Cache-Control: private
Content-Encoding: gzip
Content-Length: 12788
Content-Type: text/html; charset=utf-8
Date: Sun, 26 Jan 2014 19:23:02 GMT
From: 501426-WEB9
Server: Microsoft-IIS/7.5
Set-Cookie: ARPT=WNXOUVSw9-221CKIMO; path=/
Set-Cookie: token=485a87f5-2c6f-410a-b4f0-1f56c18d636b,7dad029a262a459ddee3d44ecc1f68ab,yOAASeHB/E6HyFI/XFhnQNpZa5t2UKa4L6l3TeZnfPlLyfRz1Xtpl6Sn+hL1f7+zm4umB+FbNRkA9pV5r1I676fnwvs50f52mAwV2LhwdpFvbh0pAGmlkJmfSIDCqRbR; expires=Sun, 26-Jan-2014 23:23:02 GMT; path=/; HttpOnly
Set-Cookie: player_settings_0_6=player_type=7&video_format=5&cc_status=2&window_extra_height=16&volume_percentage=50&resolution=0&reset_on_plugins=True; expires=Sat, 15-Feb-2014 19:23:02 GMT; path=/
Set-Cookie: LyndaLoginStatus=Unknown-Not-Logged-In; domain=.lynda.com; expires=Fri, 26-Jan-2024 19:23:02 GMT; path=/
Vary: Accept-Encoding
X-AspNet-Version: 4.0.30319
X-AspNetMvc-Version: 2.0
X-Powered-By: ASP.NET

Comment 2

[Karl Dubost💡 :karlcow]

According to the career page, they seem to create their Web site in-house 
http://hire.jobvite.com/CompanyJobs/Careers.aspx?c=qQZ9VfwD&jvprefix=http%3a%2f%2fwww.lynda.com&jvresize=http%3a%2f%2fwww.lynda.com%2faboutus%2fjobvite%2fframeresize.htm&page=Job%20Description&j=o9o0Xfwe

"C# with ASP.NET" is the technology they are using on the server side.
I wonder which user agent detection framework they are using. 

I'm trying twitter first @lynda
http://twitter.com/MozWebCompat/status/427594204068339712

Comment 3

[Karl Dubost💡 :karlcow]

Answer 
http://twitter.com/lynda/status/427804705692319744
> @MozWebCompat Hi. Contact our Technical Support folks at [e-mail]--they can help you troubleshoot.

Comment 4

[Karl Dubost💡 :karlcow]

> Thank you for contacting lynda.com.  
> A service ticket has been automatically created and assigned to your inquiry. 
> 
> Your ticket number is [28E-1A7B01BA-64CA].
> Please allow one (1) business day for a response.

Comment 5

[Karl Dubost💡 :karlcow]

→ http --print=Hh GET http://m.lynda.com User-Agent:"Mozilla/5.0 (Android; Mobile; rv:25.0) Gecko/25.0 Firefox/25.0"
GET / HTTP/1.1
Accept: */*
Accept-Encoding: gzip, deflate, compress
Host: m.lynda.com
User-Agent: Mozilla/5.0 (Android; Mobile; rv:25.0) Gecko/25.0 Firefox/25.0

HTTP/1.1 200 OK
Cache-Control: private
Content-Encoding: gzip
Content-Length: 4085
Content-Type: application/vnd.wap.xhtml+xml; charset=utf-8
Date: Mon, 28 Apr 2014 04:58:51 GMT
From: 501417-WEB4
Server: Microsoft-IIS/7.5
Set-Cookie: ASP.NET_SessionId=3wykjyry4fboo00k50znejkd; path=/; HttpOnly
Set-Cookie: ASP.NET_SessionId=3wykjyry4fboo00k50znejkd; path=/; HttpOnly
Set-Cookie: token=b2055723-4cd9-4a5d-a3a0-a9cbabc4b057,9a3a4c4871aa0611ee3019640f9ae5bf,9IjP9qRQr6VMuo7ZgzobTKgINJewMycdzvMl0eYHKI9ec+l07NdReUJf3N80Qgdtzujsy++yppIXNbfhKkSXc/Dql3N4JmyfR91Vs8sHKG0kna6ubeC6LCOKWUyuDnaM; expires=Mon, 28-Apr-2014 08:58:50 GMT; path=/; HttpOnly
Set-Cookie: LyndaLoginStatus=Unknown Not Logged-In; domain=.lynda.com; expires=Sun, 28-Apr-2024 04:58:51 GMT; path=/
Set-Cookie: BigIP-F5=1677830336.20480.0000; path=/
X-AspNet-Version: 4.0.30319
X-AspNetMvc-Version: 2.0
X-Powered-By: ASPX.NET

Comment 6

[Karl Dubost💡 :karlcow]

Recontacted them, I let slip an email I had not noticed. My bad.

Comment 7

[Karl Dubost💡 :karlcow]

They contacted me in April 30, saying that they would move away of the current setup. It has not happened yet. So I asked if the meantime we could get the mobile redirection like others.

Comment 8

[Karl Dubost💡 :karlcow]

Sent to [e-mail] today.
This is a candidate for webcompat.com

=======================================
Hi, 

This issue is still not solved. Let's do a simple recap.

* The bug has been opened on 27 January 2014 (2014-01-27)
* 2014-01-27 contacted through twitter
* 2014-01-29 Opened a ticket with [28E-1A7B01BA-64CA]
* 2014-01-30 "Our developers are looking into this and would like to know if this is a Firefox app or a full Operating System environment and also which hardware devices would be running this potentially (if the list isn't exhausting for you.)"
* 2014-04-28 Replied to lynda.com explaining the Firefox OS platform
* 2014-04-30 Got a reply "Thanks for the information.  It looks like we are considering retirement for the mobile site and may work off a standard site or mobile app model in the future.  I will let our Mobile Team know what you have found. "
* 2014-08-19 Sent another email: "I just went to the site today. Understood that you might go away from the mobile site.  It has been almost 4 months, and iOS/Android are still receiving the mobile Web site. In the meantime, before releasing your new site, would it be possible to adjust the redirection for Firefox OS? That would be cool."
* 2014-08-20 "I will send on the request."

This is not fixed yet.

Current summary of the issues:

* Firefox OS receives desktop site
  http://www.lynda.com/default.aspx
  See https://bugzilla.mozilla.org/show_bug.cgi?id=964080
  Reminder Firefox OS UA: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

* Firefox Android is being sent WAP Content-Type after redirection to http://m.lynda.com
  See https://bugzilla.mozilla.org/show_bug.cgi?id=857101
  Reminder Firefox Android UA: Mozilla/5.0 (Android; Mobile; rv:36.0) Gecko/36.0 Firefox/36.0
  
* Opera Mobile (Blink) receives Desktop
* Chrome Mobile (Blink) receives Mobile site
  http://m.lynda.com/default.aspx?rp=http%3a%2f%2fwww.lynda.com%2fdefault.aspx
* iOS Safari (WebKit) receives Mobile site
* Windows Phone receives Mobile site


Could we fix that site?
What can we (Mozilla) do to help you? 

Thanks.
=======================================

Comment 9

[Karl Dubost💡 :karlcow]

hmm they changed their ticket system

> Thank you for contacting lynda.com. A service ticket has been automatically created and assigned to your inquiry. 
> 
> Your ticket number is 00125788.
> Please allow three (3) business days for a response.

Comment 10

[Karl Dubost💡 :karlcow]

Received an answer.

> Our apologies for the lengthy delay in support.  
> We are in the process of a site redesign and mobile 
> site deprecation that should fix the issue and beta 
> testing has already begun.
> We do not have a formal launch date, but we believe 
> this could be fixed as soon as the upcoming 2nd 
> Quarter.

Comment 11

[Karl Dubost💡 :karlcow]

FYI
http://www.lynda.com/articles/lynda-to-join-linkedin?bnr=tos_linkedin

> Today, I am thrilled to share the exciting news that lynda.com has entered into an agreement to be acquired by LinkedIn. Our story is one only possible in the Internet age, and it has been an unbelievable journey that proves just how much people have come to value and embrace new ways to learn new skills.

See also

Comment 12

[Karl Dubost💡 :karlcow]

Closing as we are not working on Firefox OS anymore.