964163 - pagesjaunes.fr is sending desktop content to Firefox OS

Status: RESOLVED FIXED

(Web Compatibility :: Site Reports, defect)

Description

[Karl Dubost💡 :karlcow]

Site: http://pagesjaunes.fr/
pagesjaunes.fr is sending desktop content to Firefox OS

:: Steps To Reproduce

1. With Firefox OS ZTE
2. Go to http://pagesjaunes.fr

:: Expected Result

Receive a mobile friendly content like it is happening for Safari iOS.

:: Actual Result

Received the Desktop Content.

:: Additional Information

Software Version: 1.2
Device Information: ZTE roamer2
Reporter's User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:26.0) Gecko/20100101 Firefox/26.0

Comment 1

[Karl Dubost💡 :karlcow]

Attachment: 009.png

Comment 2

[Karl Dubost💡 :karlcow]

→ http --print hH GET http://www.pagesjaunes.fr/ "User-Agent: $FOSUA"
GET / HTTP/1.1
Accept: */*
Accept-Encoding: gzip, deflate, compress
Host: www.pagesjaunes.fr
User-Agent:  Mozilla/5.0 (Mobile; rv:18.0) Gecko/18.0 Firefox/18.0

HTTP/1.1 200 OK
Content-Encoding: gzip
Content-Type: text/html;charset=UTF-8
Date: Mon, 27 Jan 2014 23:42:22 GMT
Server: Apache
Set-Cookie: plk=F; path=/; domain=www.pagesjaunes.fr; expires=Tue, 28-Jan-2014 00:12:22 GMT
Set-Cookie: PJSESSIONID=263AEE11BB63D220C5D5E85DD9816DC0.yas61f; Path=/; HttpOnly
Set-Cookie: cookieILOSEO=263AEE11BB63D220C5D5E85DD9816DC0.yas61f; Path=/
Set-Cookie: VisitorID=189139086614222756; Expires=Thu, 25-Jan-2024 23:42:22 GMT; Path=/
Set-Cookie: IdPage=1891390866142227561390866142227; Path=/
Set-Cookie: IdPagePrecedent=0; Path=/
Transfer-Encoding: chunked
Vary: Accept-Encoding

→ http --print hH GET http://www.pagesjaunes.fr/ "User-Agent: $APHUA"
GET / HTTP/1.1
Accept: */*
Accept-Encoding: gzip, deflate, compress
Host: www.pagesjaunes.fr
User-Agent:  Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3

HTTP/1.1 302 Found
Content-Length: 211
Content-Type: text/html; charset=iso-8859-1
Date: Mon, 27 Jan 2014 23:42:30 GMT
Location: http://r.bk.pagesjaunes.fr/
Server: Apache

Comment 3

[David Teller [:Yoric] - still alive but not very active]

So, what should we do at this stage? Find the webmaster?

Comment 4

[David Teller [:Yoric] - still alive but not very active]

I have sent bug reports using their contact forms. Waiting for a reply.

Comment 5

[clarista.mozilla]

I've reached somebody who is working for the Pages Jaunes website : in fact, Pages Jaunes has only developed a mobile version through an app (for Iphone and Android of course), they don't mind about a mobile version through the navigator, because a few people are using it. 
So, it will stay like that. Sorry!

Comment 6

[Xavier]

Pagesjaunes.fr has well a mobile site, as seen in the previous attachment with Safari, or here with Firefox on Android :
http://i.imgur.com/O8YnGqZ.png

We need to find the right contact (webmaster, technical service) to get the bug reviewed.

Comment 7

[Karl Dubost💡 :karlcow]

Answer from @PagesJaunes for now.

> @valeryan24, vu que cet OS n'est pas présent officiellement en France, nous n'avons pas encore fait d'évolution, s'il arrive, on verra ;)
— http://twitter.com/PagesJaunes/status/430670397105647616

which is unfortunate, given that searching for phone numbers is transnational. :)

Comment 8

[dattaz]

Relance : https://twitter.com/dat_taz/status/490094982083387393

Comment 9

[Guillaume Démésy [:magsout]]

I've tried to contact someone by email. Let's see.

Comment 10

[Mossroy]

I already tried to contact PagesJaunes in the past, for the same issue on another phone (OpenMoko FreeRunner). It took a very long time, and gave no result.
Let's hope to have more success with Firefox OS. I guess the "Market share" of the platform should give more chances...

In between, maybe we should try to add this URL to the UA override list :https://hg.mozilla.org/mozilla-central/raw-file/tip/b2g/app/ua-update.json.in
There are few conditions that we might try to fill : https://wiki.mozilla.org/Evangelism/UA_Override_List_Policy

As a workaround, you can use the URL http://m.pagesjaunes.fr

Comment 11

[Karl Dubost💡 :karlcow]

Trying another human contact
https://twitter.com/MozWebCompat/status/529072497925165056

Comment 12

[Mossroy]

As of today, opening http://pagesjaunes.fr with a FxOS mobile device redirects to http://www.pagesjaunes.fr , and still gives the desktop content.
Tested with a Peak and a ZTE Open C

Now that the ZTE Open C is officially available in France, it's really sad that this website does not recognize it, despite all the contact attempts mentioned above.
PagesJaunes.fr is a very common website to find phone numbers in France.

What could we do to help improve this situation?

Comment 13

[Hallvord R. M. Steen [:hallvors]]

(In reply to Mossroy from comment #12)

> What could we do to help improve this situation?

Possible to find better contacts?

Comment 14

[Guillaume Démésy [:magsout]]

(In reply to Mossroy from comment #12)

It advances a little I hope, they have fixed a bug in IE, I had sent the bug for firefox to the same person that may be in progress 

https://twitter.com/karlpro/status/542911212581699584

Comment 15

[Guillaume Démésy [:magsout]]

Fixed, new site is reponsive.